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- Account Management Concepts
- Aria provides the ability to purchase multiple Plans under a single account, purchase the same Master Plan multiple times under a single account, or purchase the same Supplemental Plan multiple times under a single Master Plan.
- Create an Account
- This article provides instructions for creating an account.
- Master Plan Instances
- A Master Plan Instance acts as a container for billable and non-billable services.
- Statements and Invoices
- Statements and invoices are both records of charges associated with an account on the Aria billing platform. Statements collect together invoice items and other transactions into a single document that can be sent to the customer, while invoices represent all charges for a specific billing period and are generated automatically or on demand at the account's anniversary date or when requested.
- Account Groups
- There are two types of account groups to which you can add a customer: Collections Account Groups and Functional Account Groups.
- Account Contacts
- Account Notification
- Account Hierarchy Visualization
- Contracts
- A contract is an optional overlay on a plan assignment. You can apply a contract to a Master Plan Instance or to a Supplemental Plan. By default, Plans are assigned to an account in perpetuity unless a change in account status or Plan assignment removes the Plan from the account.
- Dunning
- Orders
- Surcharges
- Surcharges enable you to charge customers additional fees.
