Cancel a Contract

Overview

This article provides the steps necessary to cancel or close a contract in Aria.

Canceling a Contract

Getting Here: Click Accounts > search for an account > Plans > Contracts tab

1. Select a contract from the list of existing contracts.

2. Select Cancel/Terminate Contract.
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3. In the Contract Closing Option field, choose either Cancelled or Terminated.
   
4. Enter any additional details in the CSR Comments field, if applicable.
5. Click Save.