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Aria Knowledge Central

Order Settings

Overview

The below settings determine how the system should handle your customers' orders, such as whether orders are immediately billed upon generation. 

Note: Aria recommends you retain the default parameter value if it does not apply to your business use case.

Order Settings

Below is a list of order parameters, their descriptions, default values, and where you can set them in the UI.

Parameter Name Description Values Where to Set
Auto Collect on Order Invoicing
Whether, when an order is placed, the system automatically generates a separate invoice for that order and automatically collect against an electronic form of payment for the order amount.

True (Default)

False

Configuration > Payments > Payment Settings
Auto Send Statement on Order Invoicing
When an order is placed via a call to create_order API, if that order is immediately moved by the system onto its own invoice, immediately "statementize" that invoice and send the standard email statement message to the account.

True (Default)

False

Configuration > Notifications > Notification Settings
Auto Void Order on Collect Fail
When a call to the create_order API is made, and if the client is configured to allow for automatic, immediate electronic collection of order-based invoices, if the collection attempt fails then automatically void the order's associated invoice transaction and mark the order record as cancelled.

True

False (Default)

Configuration > Payments > Payment Settings
Dun on Orders for Electronic Payment Methods
Governs the behavior to employ when generating an order that is not paid (delinquent) and the Payment Method is electronically collected. The default value of True will cause a delinquent order invoice to result in dunning. A value of False will cause a delinquent order invoice to not result in dunning.

True

False (Default)

Configuration > Payments > Payment Settings
Dun on Orders for Non-Electronic Payment Methods
Governs the behavior to employ when generating an order that is not paid (delinquent) for Non-Electronic Payment Terms (note that this will also include deprecated Non-Electronic Payment Methods (e.g. Net Terms 30)). The default value of True will cause a delinquent order invoice to result in dunning. A value of False will cause a delinquent order invoice to not result in dunning.

True (Default)

False

Configuration > Payments > Payment Settings
Enforce Unique Client Order ID
Governs the uniqueness in the client order id and usage type code (client defined identifier) associated with an order. This applies to all active orders and, once an order has been cancelled, the client order id will be available for use again. Once set this cannot be reset.

True

False (Default)

Configuration > Client Settings > Miscellaneous Settings
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