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Aria Knowledge Central

Order Settings

Overview

The below settings determine how the system behaves in regards to orders, such as whether orders are immediately billed upon generation. You can set the following order settings.

Note: It is recommended that you use the default value if the setting does not apply.

Order Settings

Below is a list of order settings, their descriptions, default values, and where the parameter can be set in the UI.

Parameter Name Description Values Where to Set
Auto Bill on Sys Generated Orders Governs whether orders are immediately billed upon generation. This can be overridden by the order creation process.

True

False (Default)

Configuration > Billing > Invoice Settings
Auto Collect on Order Invoicing If, when an order is placed, the system automatically generates a separate invoice for that order and an electronic form of payment is used, immediately attempt collection for the order amount.

True (Default)

False

Configuration > Payments > Payment Settings
Auto Send Statement on Order Invoicing When an order is placed via a call to create_order API, if that order is immediately moved by the system onto its own invoice, immediately "statementize" that invoice and send the standard email statement message to the account.

True (Default)

False

Configuration > Notifications > Notification Settings
Auto Void Order on Collect Fail When a call to the create_order API is made, and if the client is configured to allow for automatic, immediate electronic collection of order-based invoices, if the collection attempt fails then automatically void the order's associated invoice transaction and mark the order record as cancelled.

True

False (Default)

Configuration > Payments > Payment Settings
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