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Aria Knowledge Central

Template Number and Behavioral Options Override


This screen displays all templates available for the account. For each template, you can override the template number used for the notification, the behavior that occurs when the notification is triggered, or both.

Getting Here: Click Accounts > Select an account > Account Overview > Notification Method > Template & Behavioral Option Override

The following screen shows a list of templates available to the account.

For each template, you can select the following options:

  • Modify: If a template has a different template number or behavioral option than the default, you can click Modify to change these values..
  • Add: If a template has no template number or behavioral option assigned, you can click Add to change these values.

Click the link on any template class you want change.

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