There are two main dates that you should focus on within an account holder billing cycle:
Account Holder Billing Cycle
Overview
- billing date
- anniversary date
Billing Date
The billing date is the date on which a customer is charged for recurring charges and/or usage fees. This date is based on the recurring or usage billing interval of the Plan to which the customer is subscribed.
- Examples
-
If a customer subscribed on 1/6/15 to a Master Plan with a quarterly recurring billing interval then the billing date occurs every three months on the sixth day of the month: 4/6/15, 7/6/15, 10/6/15, etc.
You have a customer who subscribed to a Master Plan on 1/3/15. If that Master Plan has an annual recurring billing interval, the customer will have a billing date that occurs once a year on the third day of the month: 1/3/15, 1/3/16, 1/3/17, etc.
You have a customer who subscribed to a Master Plan on 1/6/15. If that Master Plan has a quarterly recurring billing interval and a monthly usage billing interval, the customer will have a billing date that occurs every month on the sixth day of the month: 2/6/15, 3/6/15, 4/6/15.
Anniversary Date
The anniversary date is used to determine the proration period under certain conditions when you are switching a customer's Master Plan or assigning, canceling, or replacing a Supplemental Plan. The anniversary date is often the same date as a customer's billing date. This day occurs every month even if the customer is not subscribed to a monthly Plan. The anniversary date is determined at account registration time. A customer will not necessarily be billed on the anniversary day.
- Examples
-
If a customer registers for an account and subscribes to an annual Master Plan on 1/15/15, that customer's anniversary day will be on the 15th of every month going forward (2/15/15, 3/15/15, 4/15/15, etc.). If a particular month ends before the occurrence of an anniversary day, then the anniversary day will fall on the last day of that month.
If the anniversary day is on the 31st of every month, then in June, the bill day would be on 6/30/15.