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Aria Knowledge Central

Instance-Level Contract Parameters

Contract settings specify what happens when a contract ends, how billing for Plans in a contract is calculated and charged, when Aria sends contract expiry notifications to customers, and other details.

Learn how to update Contract Settings.

Getting Here: Configuration > Billing > Contracts Settings

Display Name Description Default Value

Align proration end date with contract end date

Governs whether to use the contract end date to decide the proration period for purchased Plans. Default will be True.

An account holder can also purchase a new Plan that has an end date after the current contract expires. To ensure that contract end dates and Plan end dates are in conformance, select the Align proration end date with contract end date option.

True

Enable Contract Billing Installment

Governs whether or not the system will map a multi-Plan instance contract to its Plan instance billing interval and expose contract billing installment values. If the parameter is set as 'TRUE', it will enable the mapping and expose contract billing installment values on API and UI. If it's set to 'FALSE', which is the default setting, contract billing installment values are not accessible on API and UI.

False

Generate invoice for unbilled usages on contract end date

Governs whether to generate a final invoice for the unbilled usages when the contract ends. Default will be True.

When an account's contract expires after the last billing date, account holders can still incur usage-based charges before the contract ends. To ensure that these charges are properly billed, select the Generate invoice for unbilled usages on contract end date option.

True

Pending Contract Expiry Notify Days 1

If parameter "Send Pending Contract Expiration Notices" is set to "TRUE" for the given client, the number of days prior to pending contract expiry when the first notice is sent to the account holder.

30

Pending Contract Expiry Notify Days 2

If parameter "Send Pending Contract Expiration Notices" is set to "TRUE" for the given client, the number of days prior to pending contract expiry when the second notice is sent to the account holder.

15

Pending Contract Expiry Notify Days Final

If parameter "Send Pending Contract Expiration Notices" is set to "TRUE" for the given client, the number of days prior to pending contract expiry when the final notice is sent to the account holder.

1

Prevent multiple active contracts on same plan instance Controls whether the creation of multiple active contracts for the same plan instance is restricted. If set to True (default), it will prevent multiple active contracts for the same plan instance. Please note that Aria does not officially support multiple active contracts on the same Plan Instance at this time; setting this to False and observing unusual behavior might require enhancements to be submitted for consideration. True

Send Pending Contract Expiration Notices

Governs whether or not accounts under this client are notified in advance of Plan contracts that are pending expiry.

False

Getting Here: Configuration > Billing > Invoice Settings

Display Name Description Default Value
Allow contract to end even when PI on contract is not billed through the contract end date

Governs the contract expiry behavior for the contract of types "Terminate service and billing", "Terminate service and billing and prorate final invoice" and "Rollover to a Plan and/or a Rate Schedule", when the Plan instance on contract is not yet billed through the contract end date.

If this param is set to "True", then the contract will end even when Plan instance on it is not yet billed through the contract end date. If this param is set to "False", then the contract will not end until the Plan instance on it is billed through the contract end date.

False
Contract End Date Behavior When Starting on Bill Day at End of Month Governs the Contract's end date behavior when the contract begins on the last day of the month. A value of Align to bill day results in the contract's ending on the day prior to the bill day, which is the default behavior. A value of Align to end of month results in the contract's ending on the day prior to the last day of the month. Align to bill day
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