Contracts
A contract is an optional overlay on a plan assignment. You can apply a contract to a Master Plan Instance or to a Supplemental Plan. By default, Plans are assigned to an account in perpetuity unless a change in account status or Plan assignment removes the Plan from the account.
By creating a contract, you can specify a duration for which a Plan should be assigned to an account and what action occurs after the contract has expired. For example, you can offer your customers a Plan at a special discounted rate for one year via a contract, then continue service without a contract with standard rates after the contract expires.
- Instance-Level Contract Parameters
- Contract settings specify what happens when a contract ends, how billing for Plans in a contract is calculated and charged, when Aria sends contract expiry notifications to customers, and other details.
- Contract Use Cases
- Contracts allow you to specify a duration for which a plan should be assigned to an account and what action should be taken after the contract has expired. You might want to offer trial subscriptions, charge cancellation fees, specify other plans to which an account will be automatically subscribed after the contracts expires, and more.
- Create a Contract
- This article provides the steps necessary to create a new contract and to modify an existing contract.
- Cancel a Contract
- This article provides the steps necessary to cancel or close a contract in Aria.
- View Contract Details
- You can view the details of an existing contract, including the type of plan, the contract ID, the associated plans, start and end dates, and other relevant information.