Aria Academy Training Video Library

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Aria Academy is Aria's online learning portal where you can access a library of product- and company-related training videos.

Getting Started Training Videos
Successful completion of these training videos, housed within the Getting Started learning path on the Aria Academy learning portal, is the prerequisite for admission to the Aria Level 2 Instructor-Led Product Training.
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Learning Path: Getting Started
The Getting Started Learning Path is a set of courses that teach Aria concepts and terminology with real world examples of some of the steps in a client implementation. Aria Getting Started training is available via on-demand delivery through Aria’s online training portal, Aria Academy.
Aria Academy Course Navigation
The objective of this module is to provide a tour of the interface of Aria Academy training, allowing you to navigate through modules and courses effectively. At the end of this module, you will have learn the functions of the course toolbar and how to practice Aria Billing functionality via training simulations.
Welcome to Aria Academy
The objective of this module is to present Aria Academy users with information needed to view and complete training courses on Aria Academy. At the end of this module, you will know how to find courses assigned to you, how to determine the status of a course, and best practices for viewing courses.
Introduction to Aria Knowledge Central
The objective of this module is to highlight Aria’s documentation web site, Knowledge Central. At the end of this module, you will know how to find Knowledge Central in your web browser; how you can use site navigation to find what you are looking for; how you can use site search to find what you are looking for; and where key content can be found.
Introduction to Aria Implementation Methodology
The objective of this course is to explain Aria’s Implementation Methodology. At the end of this course, you will understand the six phases of Aria’s Implementation Methodology, the 11 functional areas included in Aria’s Solution Design Framework, and the key roles and responsibilities of Aria staff members involved in an Aria project implementation.
Aria Billing Overview
The objective of this module is to introduce Aria Billing, and to provide a broad view of its capabilities. At the end of this module, you will understand what Aria Billing is, and how it can be used to manage your company’s billing, product catalog, customer accounts, and reporting needs.
Overview of Aria Billing UI
The objective of this module is to present an overview of the Aria Billing UI. At the end of this module, you will understand how to identify the key elements of the Aria UI, to find the appropriate modules and to perform various tasks that enable you to customize and test your Aria implementation.
Tour of a Single Account
The objective of this module is to present an overview of the Aria Billing UI. At the end of this module, you will understand how to identify the key elements of the Aria UI, to find the appropriate modules and to perform various tasks that enable you to customize and test your Aria implementation.
Introduction to Product Catalog
The objective of this course is to provide an entry-level look at the configuration of a plan, and the functionality of product fields to help organize your Aria Billing Cloud product catalog. At the end of this module, you will be familiar with the array of choices that the Aria platform offers you for creating plans, and how to create and use product fields.
Introduction to Services and Plans
The objective of this course is to provide an entry-level look at the configuration of a plan, and the functionality of product fields to help organize your Aria Billing Cloud product catalog. At the end of this module, you will be familiar with the array of choices that the Aria platform offers you for creating plans, and how to create and use product fields.
Introduction to Billing Groups
The objective of this course is to explain the concept of Billing Groups within Aria. At the end of this course, you will understand the components of Billing Groups within an Aria account, how Billing Groups can be created, and the options available for working with existing Billing Groups.
Introduction to Dunning
This course provides an introduction to Dunning in Aria.
Introduction to Account Fields
The objective of this course is to present an overview of account fields. In this module, you will learn what account fields are, how to configure an account field, and how to update an account field via both the Aria UI and API calls.
Introduction to API Calls
The objective of this course is to explain Aria’s Application Program Interface (API), and how it can be used by your applications.
Introduction to System Configuration Management
The objective of this course is to provide you with a broad overview of the configuration and monitoring options available within your Aria instances.
Mobile Direct Overview
The objective of this module is to introduce Mobile Direct, a fictional company implementing Aria Billing, and to provide a broad view of its business needs and how Aria can enable those needs.
Introduction to Customer Care Portal
Introductory training videos for Aria's Customer Care Portal.
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Introduction to Customer Care Portal
The objective of this module is to highlight Aria’s documentation web site, Knowledge Central. At the end of this module, you will know how to find Knowledge Central in your web browser; how you can use site navigation to find what you are looking for; how you can use site search to find what you are looking for; and where key content can be found.