Aria Academy Training Video Library
Aria Academy is Aria's online learning portal where you can access a library of product- and company-related training videos.
- Aria Academy Course Navigation
- The objective of this module is to provide a tour of the interface of Aria Academy training, allowing you to navigate through modules and courses effectively. At the end of this module, you will have learn the functions of the course toolbar and how to practice Aria Billing functionality via training simulations.
- Aria Billing Overview
- The objective of this module is to introduce Aria Billing, and to provide a broad view of its capabilities. At the end of this module, you will understand what Aria Billing is, and how it can be used to manage your company’s billing, product catalog, customer accounts, and reporting needs.
- Overview of Aria Billing UI
- The objective of this module is to present an overview of the Aria Billing UI. At the end of this module, you will understand how to identify the key elements of the Aria UI, to find the appropriate modules and to perform various tasks that enable you to customize and test your Aria implementation.
- Introduction to Account Fields
- The objective of this course is to present an overview of account fields. In this module, you will learn what account fields are, how to configure an account field, and how to update an account field via both the Aria UI and API calls.
- Introduction to API Calls
- The objective of this course is to explain Aria’s Application Program Interface (API), and how it can be used by your applications.
- Introduction to Aria Implementation Methodology
- The objective of this course is to explain Aria’s Implementation Methodology. At the end of this course, you will understand the six phases of Aria’s Implementation Methodology, the 11 functional areas included in Aria’s Solution Design Framework, and the key roles and responsibilities of Aria staff members involved in an Aria project implementation.
- Introduction to Aria Knowledge Central
- The objective of this module is to highlight Aria’s documentation web site, Knowledge Central. At the end of this module, you will know how to find Knowledge Central in your web browser; how you can use site navigation to find what you are looking for; how you can use site search to find what you are looking for; and where key content can be found.
- Introduction to Billing Groups
- The objective of this course is to explain the concept of Billing Groups within Aria. At the end of this course, you will understand the components of Billing Groups within an Aria account, how Billing Groups can be created, and the options available for working with existing Billing Groups.
- Introduction to Customer Care Portal
- The objective of this module is to highlight Aria’s documentation web site, Knowledge Central. At the end of this module, you will know how to find Knowledge Central in your web browser; how you can use site navigation to find what you are looking for; how you can use site search to find what you are looking for; and where key content can be found.
- Introduction to Dunning
- This course provides an introduction to Dunning in Aria.
- Introduction to Product Catalog
- The objective of this course is to provide an entry-level look at the configuration of a plan, and the functionality of product fields to help organize your Aria Billing Cloud product catalog. At the end of this module, you will be familiar with the array of choices that the Aria platform offers you for creating plans, and how to create and use product fields.
- Introduction to Services and Plans
- The objective of this course is to provide an entry-level look at the configuration of a plan, and the functionality of product fields to help organize your Aria Billing Cloud product catalog. At the end of this module, you will be familiar with the array of choices that the Aria platform offers you for creating plans, and how to create and use product fields.
- Introduction to System Configuration Management
- The objective of this course is to provide you with a broad overview of the configuration and monitoring options available within your Aria instances.
- Learning Path: Getting Started
- The Getting Started Learning Path is a set of courses that teach Aria concepts and terminology with real world examples of some of the steps in a client implementation. Aria Getting Started training is available via on-demand delivery through Aria’s online training portal, Aria Academy.
- Mobile Direct Overview
- The objective of this module is to introduce Mobile Direct, a fictional company implementing Aria Billing, and to provide a broad view of its business needs and how Aria can enable those needs.
- Tour of a Single Account
- The objective of this module is to present an overview of the Aria Billing UI. At the end of this module, you will understand how to identify the key elements of the Aria UI, to find the appropriate modules and to perform various tasks that enable you to customize and test your Aria implementation.
- Welcome to Aria Academy
- The objective of this module is to present Aria Academy users with information needed to view and complete training courses on Aria Academy. At the end of this module, you will know how to find courses assigned to you, how to determine the status of a course, and best practices for viewing courses.