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Aria Knowledge Central

Introduction to Customer Care Portal

9 minutes / E-learning / Aria Billing Cloud

The objective of this module is to introduce Aria users to our Customer Care Portal, the User Interface for managing accounts on the Aria Billing Cloud platform. At the end of this module, you will understand how to navigate within the Customer Care Portal, how to access a few basic account management features, and which screen elements point to deeper information and functionality.

Who Should Complete This Course?

  • Current Aria clients who plan to activate Aria's Customer Care Portal

  • Aria client CSRs who will manage customer accounts using the Aria application

QuickTips: A brief summary of the Introduction to Customer Care Portal course content.

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