The objective of this course is to introduce the online platforms used to communicate and share Aria implementation knowledge. At the end of this course, you will know where to find Aria product documentation and training; how project communication is fostered between Aria and implementing clients; and how to file bug and customer support tickets.
Introduction to Aria Knowledge Resources
Aria Systems Academy Course Abstract
35 minutes / Elearning / Aria Billing Cloud
Who Should Take This Course?
- Aria resources involved with implementations
- Aria implementation partners
Knowledge Resources Overview
4 minutes
- An introduction to the platforms used within Aria to communicate and share product knowledge
Using BaseCamp to Manage an Implementation
7 minutes
- Summary of BaseCamp
- Typical Implementation usage of BaseCamp
Working with Customer Support Through Parature
8 minutes
- Summary of Parature
- How to submit a ticket within Parature
Finding Information on Developer Central
10 minutes
- Summary of Developer Central
- How to search for information on Developer Central
- How to create a PDF booklet within Developer Central
- How to read API and release notes documentation
Aria Systems Academy Overview
6 minutes
- Tour of ASA features
- How to find courses in the Course Library
- How to download certificates of completion
Log in: http://ariasystems.litmos.com
Course Link: https://ariasystems.litmos.com/?C=522239