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Aria Billing Cloud: Creating and Using Functional Account Groups

Aria Systems Academy Course Abstract
52 minutes/ Elearning / Aria Billing Cloud

The objective of this course is to instruct users in the creation and use of Functional Account Groups. At the end of this course, you will understand how Functional Account Groups facilitate enhanced customer account data; sequential numbering of account statements based on account groups; and tailored emails using Notification Template Groups.

Introduction to Functional Account Groups

6 minutes

  • What are Functional Account Groups?

  • How can Functional Account Groups can be used?

Account Segmentation with Functional Account Groups

13 minutes

  • How can Functional Account Groups be used to group accounts by common data elements?
  • How can Functional Account Groups be used to limit CSR access to accounts?

Sequential Statement IDs with Functional Account Groups

20 minutes

  • How can Functional Account Groups be used to enable sequential statement numbering?

Custom Email Communications with Functional Account Groups

13 minutes

  • What are Notification Template Groups?
  • How can Functional Account Groups be used to define Notification Template Groups?
  • How can Notification Template Groups be used to support multiple languages?

Log in: http://ariasystems.litmos.com

Course Link: https://ariasystems.litmos.com/?C=478582

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