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Aria Knowledge Central

Create a Plan

Overview

This article provides the steps necessary for creating a Plan.

Prerequisites

It is recommended that the following tasks be completed before you begin to create Plans. At a minimum, we suggest that you:

  • Create a Service
  • Create a Usage Type (if applicable)

You may also find it helpful to create Product Fields, Product Field CategoriesAccount Fields, General Ledger (GL) Codes, and Tax Configurations before creating a new Plan.

Creating a Plan

Getting Here: Click Products > Plans

Create a Plan 1.jpg

  1. Click New.
    Create a Plan 2.jpg
  1. To use an existing Plan template, select the appropriate template from the Plan Template drop-down.
    Note: Plan templates may be saved for reuse by selecting the Create this Plan as a template box within the Plan Details section of the screen.
  1. In the Plan Name field, enter a descriptive name for the Plan.
    Note: Fields marked with a red asterisk are required.
  1. A Client-Defined Identifier auto generates based on the inputted Plan Name. However, you can change Aria's auto-generated client-defined identifier as needed to support your own business needs.
  2. In the Description field, enter any useful details about the Plan.

    Entering a meaningful description is important as it provides your users with Plan-related information that may help them quickly distinguish this Plan from others.

  1. From the Status drop-down:
    • Select Active to make the Plan available for customers to subscribe.
    • Select Inactive to make the Plan unavailable for customers to subscribe.

    Note: Once you create an Active plan, you can change it to Inactive if no accounts have subscribed to it. Go to Products > Plans and find the plan you want to update. A "lock" symbol in the Actions column indicates the plan is in use by an account and you cannot edit it. A red "X" indicates the plan is not in use by an account, so you can mark it Inactive or modify its other characteristics.plans-list-create-plan.png

     
  2. From the Plan Type drop-down, select Master Plan or Supplemental Plan.
  3. Select the Create this Plan as a template box if you wish to reuse this Plan as a template in the future.

Note: If you have have created/configured  Product Fields and Product Field Categories, these will appear at the bottom of the Plan Details Page for applicable assignments to Plans.

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