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- Automatic Collection on Rebill
- Credit Card Authorization Reversal
- Dispute Holds
- You can create a Dispute Hold to manage customer disputes systematically, maintaining financial accuracy and enhancing customer satisfaction by addressing issues promptly and professionally.
- Dispute Hold Client Settings
- You can define characteristics of Dispute Holds via a few client parameters to ensure you strike a balance between minimizing revenue loss and a positive customer service experience.
- Enable NETS Refunds
- Issue an Invoice-based Refund
- You can issue an invoice-based refund in Aria by selecting a payment, choosing a refund reason and amount, and deciding whether to create an open charge, open paid line items, or reverse line items, with the Refund Reversal Action parameter determining whether a reversal (default, balancing to $0) or rebill (new invoice with adjusted amounts) is applied.
- Rebill an Invoice
- This article provides a detailed guide on how to rebill an invoice in the Aria Systems application, including prerequisites, configuration settings, and step-by-step instructions.
- Rebill Sequence Append Option
- This article explains how to configure the Rebill Sequence Append Option in Aria Systems, detailing the steps for adding a prefix or suffix to a rebill number sequence you define.
- Rebill Sequence Number Source
- You can specify how Aria derives the Rebill sequence number via the backend setting "REBILL_SEQ_NO_SOURCE."
- Refunds
- This article explains refunds in Aria. It outlines prerequisites, caveats, and best practices.
- Refund Processing Best Practices
- The table below recommends steps to follow in several refund scenarios.
- Use Original Invoice Date for Rebill
- Voiding a Refund
- Write-Offs
