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Assign a Locale to an Account


You can assign a locale to an account so that translated Product Catalog values display in that language for your customers. You can assign a locale to an account during account creation either via the UI (described below) or via the <locale_no> or <locale_name> parameter in the create_acct_complete_m API.

You may also update an account's assigned locale at any time via the create_acct_complete_m API.

Note: To assign a locale to an account, the locale setting must already exist.

Assigning a Locale During Account Creation

Configure the Locale Setting on the Account Creation Template

  1. Navigate to Configuration > Client Settings > Account Creation to create an account template.
  2. Click Configure for the Locale setting.
  3. Configure the Locale field as desired.

    enable locale at the account levelv2.png

Configure Account Fields with Translations

  1. Navigate to Configuration > Client Settings > Account Fields to configure any applicable account fields with translations for the associated locale. Refer to Create Account Fields for additional instruction.
    allowable valuesv2.png

Select the Locale During Account Creation

  1. Navigate to Accounts > Create New Account to create a new account.
  2. Choose the desired, pre-defined locale when creating an account from the Locale field.

Note: The locale must already be set up.

locale in account creation.png
Selecting a locale in the Account Details section of the account creation (shown above), displays options that have been configured for the specified locale within the Account Fields and Plans sections.

  1. Complete the account setup and click Save.


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