CCP Home
The Customer Care Portal is Aria’s new enhanced user interface designed to simplify workflows and improve performance. CCP makes account and payment functions easier for users. It also offers more comprehensive screens with options to customize what information you see.
What is the Customer Care Portal (CCP)?
The Customer Care Portal is the latest evolution from Aria in streamlined account management, enabling you to obtain client communications, statements, invoices, and payment method information and more with the aid of customizable screens and intuitive dialogs, which are all part of CCP’s enhanced user interface. Advanced searching capability within CCP allows you to obtain key account data along with an abridged list of accounts or a full list depending on your search criteria.
- Global Homepage
- The Global homepage is where you will land once you switch from Aria Billing to CCP for the first time. From here you have to option to search through CCP accounts, look at recent activity, and view recent search results.
- Account Search
- Account Search explains how to search for accounts in CCP using the Quick Search field parameters.
- Customized Views
- Customized list views in CCP allow you to show/hide column filters, choose and reorder columns, and adjust row density. It also offers you the option to export table data as .xlsx or .csv files. You can expand customized drawers to display additional details.
- Deep Link + iFrame Embed
- This page guides users and developers through embedding CCP "drawer experiences" inside an <iframe> in third-party systems such as Salesforce and ServiceNow, by pointing the iframe src to a CCP deep-link supported page.