Global Homepage
The Global homepage is where you will land once you switch from Aria Billing to CCP for the first time. From here you have to option to search through CCP accounts, look at recent activity, and view recent search results.
Note: If you have a previous session of CCP, you will return to the last page you were on.
CCP Home Page
The main function of the CCP Home page is to allow you to search for the Account you would like to view or edit.
Account Search allows you to search and filter through existing Accounts by selecting a search criteria and entering your search in the text box.
Advanced Search gives you to opportunity to search for more than one search criteria in a single search.
Other important screen elements on the CCP Home page are described below.
- Client Instance Dropdown: Navigate to other accessible client instances if you have more than one instance of Aria Billing. Expand the dropdown to view or open another client instance. If only one client instance is available, no dropdown menu will be shown.
- Home Page Link: Returns you to CCP default Home Page. The home page shows a list of all accounts your user has access to.
- Quick Access Account Menu Options: Quick Access to Account, Transactions, and Subscriptions related CCP functions.
- Under Account you can find: the Account Overview, Invoices, Contracts, Contacts, Coupons, Child Accounts, and Account Groups.
- Within Transactions you can find: Credits, Refunds, Payments, Open Charges, and Write-Offs.
- In Subscriptions you can find: History, Details, Billing Groups, Orders, and Dunning Groups.
- Side Menu Options:
- Notifications opens email communications from Aria.
- Help will open available CCP topics for user support.
- User ID shows the current session user.
- Advanced Usage navigates you to Allegro, which is Aria's mediation, rating, and charging engine that translates usage data into revenue per any conceivable model.
- Aria Admin Interface: This link will exit CCP and return to Aria Billing.
- Recent Account Activity: Allows you to access different saved search criteria like Recently Accessed Accounts.
- Billie is Aria's AI assistant that can help you with more complex questions regarding the data you find in the Customer Care Portal (CCP).