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Aria Knowledge Central

Allow Negative Bill Lag Days to Extend Beyond One Bill Cycle

Overview

Negative bill lag days are used for subscription-based services to send invoices to customers well in advance of the actual invoice date. This gives customers time to receive a paper or email invoice and send a payment prior to the actual invoice date. Note that bill lag days only generate the invoice on a different day from the account billing date and do not alter the actual billing period on the account. For usage-based billing periods, negative bill lag days (billed in advance) only bill up to the date of the invoice generation.

This setting allows you to specify that negative bill lag days can exceed one bill cycle. 

Getting Here: Configuration > Billing > Invoice Settings > Allow Negative Bill Lag Days to Extend Beyond One Bill Cycle

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Allowable values are as follows:

  • False: Negative bill lag days cannot exceed the billing cycle days (default). When this value is selected, the locations within the UI where you can specify bill lag days indicated both a minimum and maximum value.
  • True: Negative bill lag days can exceed the billing cycle. When this value is selected, the locations within the UI where you can specify bill lag days indicate only a maximum value, but no minimum value.

You can specify bill lag days in multiple locations. The order of precedence is as follows:

  1. Master Plan Instance
  2. Collection Group
  3. Payment Terms/Payment Method
  4. Bill Lag Days setting

Allowing a CSR to Change Bill Lag Days at the Master Plan Instance Level

To allow a CSR to change bill lag days at the master plan instance level, Allow Negative Bill Lag Days to Extend Beyond One Bill Cycle must be set to True, and you must configure the following setting.

Getting HereConfiguration > Security > Account Access > Plans

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  1. Select the lowest CSR level that you want to allow to change bill lag days at the master plan instance level.
  2. Click On to make the Bill Lag Days tab visible for that CSR level when viewing an account.
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