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Aria Knowledge Central

Billie Configuration

Overview

You can define various behaviors for Billie to ensure you can monitor its behavior and chronicle various Billie-initiated actions.

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Log in to Aria Billing and navigate to Configuration > Client Settings > Billie Configuration. Here you can configure options for Billie Connect. The module can be configured at the role level to allow read/edit access and also displays parameters that you can change, such as Agent Configurations for Specialty Agents or general Billie Configuration parameters.

Note: You can view the Billie Configuration section only when the ENABLE_BILLIE_CONNECT_SERVICE client parameter is set to TRUE and your user role is configured with permission to do so.

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Aria Instance Client Parameters

These client parameters pertain to both Billie CUI and Billie Connect.

Parameter Name Description Default Value
BILL_SHOCK_ANALYZE_USAGE_HIGH_NOTIFICATION_URL Enter the full URL path including HTTP:// for the analysis to be sent.  
BILL_SHOCK_ANALYZE_INVOICE_PERCENTAGE_THRESHOLD Percentage increase from prior invoices above which the newly created invoice will be analyzed for potential bill shock. Default is 30.00% so that Invoices generated that are 30.00% greater than the average of the previous invoices will be sent for analysis. 30.00
BILL_SHOCK_ANALYZE_INVOICE_RECOMMENDATION_INCLUDE_CASH_CREDIT This parameter determines whether a Cash Credit is included as part of the recommendation section of the Analysis. Set to TRUE if you want to include a Cash Credit in the recommendation. The default is False and therefore a Cash Credit will be excluded from the Recommendation. False
BILL_SHOCK_ANALYZE_INVOICE_RECOMMENDATION_INCLUDE_SERVICE_CREDIT This parameter determines whether a Service Credit is included as part of the recommendation section of the Analysis. Set to TRUE if you want to include a Service Credit in the recommendation. The default is False and therefore a Service Credit will be excluded from the Recommendation. FALSE
BILL_SHOCK_ANALYZE_PENDING_INVOICE_NOTIFICATION_URL Enter the full URL path including HTTP:// or HTTPS:// for the analysis to be sent.  
BILL_SHOCK_ANALYZE_PENDING_INVOICE_PERCENTAGE_THRESHOLD Percentage increase from prior invoices above which the newly created pending invoice will be analyzed for potential bill shock. Default is 30.00% so that Pending Invoices generated that are 30.00% greater than the average of the previous invoices will be sent for analysis.

30.00

Allowable Values 1.00 to 9999.99

BILLIE_CUI_NUMBER_OF_REMEMBERED_ REQUESTS_IN_ACTIVE_SESSION Sets the number of requests that Billie will remember during an active session, so that the user can use the [UP ARROW] to repeat and edit their last requests including slash commands. Values between 0 and 10 are allowed and by default, Billie will remember the last 3 requests including Slash Commands. 3
BILLIE_CREATE_CASH_CREDIT_REASON_CODE Set the reason code that Billie should use by default when asking Billie to generate a Cash Credit. Note that this code needs to exist as a Cash Credit Type in the Reason Codes in your Aria Instance. This must be a valid reason code you have configured for cash credits.
BILLIE_CREATE_SERVICE_CREDIT_REASON_CODE Set the reason code that Billie should use by default when asking Billie to generate a Service Credit. Note that this code needs to exist as a Service Credit Type in the Reason Codes in your Aria Instance. This must be a valid reason code you have configured for service credits.
PLAN_RECOMMENDER_PLAN_EXCLUSION_PERCENTAGE_THRESHOLD Plans that do not offer a saving of at least this percentage will be excluded from the recommendation. The default is 10%.

10.00

Allowable Values 0.00 to 9999.99

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