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Aria Knowledge Central

Billie Configuration

Overview

You can define various behaviors for Billie to ensure you can monitor its behavior and chronicle various Billie-initiated actions.

Note: This page is only visible to Aria Internal users who are logged in to Knowledge Central.

Aria Instance Client Parameters

These client parameters pertain to both Billie CUI and Billie Connect.

Note: Currently, Aria Customer Support must set these parameters. In a forthcoming release, you will be able to specify values for these within the Aria Billing Cloud UI.

Name Description Values
BILLIE_CUI_NUMBER_OF_REMEMBERED_ REQUESTS_IN_ACTIVE_SESSION Sets the number of requests that Billie will remember during an active session, so that the user can use the [UP ARROW] to repeat and edit their last requests including slash commands. Values between 0 and 10 are allowed and by default, Billie will remember the last 3 requests including Slash Commands.  
BILLIE_CREATE_SERVICE_CREDIT_REASON_CODE Set the reason code that Billie should use by default when asking Billie to generate a Service Credit. Note that this code needs to exist as a Service Credit Type in the Reason Codes in your Aria Instance. Allowable Values are those reason codes available for service credits.
BILLIE_CREATE_CASH_CREDIT_REASON_CODE Set the reason code that Billie should use by default when asking Billie to generate a Cash Credit. Note that this code needs to exist as a Cash Credit Type in the Reason Codes in your Aria Instance. Allowable Values are those reason codes available for cash credits.
PLAN_RECOMMENDER_PLAN_EXCLUSION_PERCENTAGE_THRESHOLD Plans that do not offer a saving of at least this percentage will be excluded from the recommendation. The default is 10%. Allowable Values 0.00 to 9999.99
Default value = 10.00
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