Non-Subscription Offerings
Non-subscription offerings are physical or virtual items available for one-time purchase by your customers. These are also known as "order items."
Purpose
Non-Subscription Offerings (NSOs) are Aria's model for one-time-purchase items — physical or virtual "order items" bought outside a recurring subscription, such as hardware, activation fees, or finance fees. Each NSO wraps exactly one order-based service and cannot bundle multiple services. This distinguishes NSOs from subscription plans: NSOs represent single, discrete purchases rather than recurring billing relationships.
Child Sections
The articles in this section provide information to help you manage non-subscription offerings in Aria. Five child articles define the NSO lifecycle:
Create Non-Subscription Offerings—Covers the core NSO record: Name, Description, SKU, Type (Inventory Item for physical/orderable goods vs. Finance Fee for payment-plan-linked charges), Status (Active/Inactive), activation queueing (immediate, date-triggered activate/deactivate), auto-generated service credits on payment, and Purchase Rules (open purchase vs. restricted to qualifying plans). This is the entry point of a four-step creation wizard.
Add Services to a Non-Subscription Offering—Attaches the single required order-based service to the NSO. Only order-based services qualify, and exactly one per offering—a hard cardinality constraint relevant to any tool validating or constructing NSO payloads.
Add Pricing Options to a Non-subscription Offering—Configures rate schedules, currencies, pricing rules (Standard, Volume Discount, Flat Rate Per Tier), tax-inclusive handling, subunit tracking (e.g., minutes on a calling card), and CSR price-override permissions.
Add Images to a Non-Subscription Offering—Attaches display media (main/thumbnail URLs, default/active flags) for storefront or self-service UI rendering, and is the final wizard step that saves the offering.
Non-Subscription Offering Classes—This is structurally distinct from the creation wizard: it defines a separate hierarchy for organizing NSOs into categories for catalog navigation (e.g., in a User Self-Service storefront). Classes are created via UI or the create_item_class_m/edit_item_class_m Admintools API calls, but association of inventory items to a class happens only via create_inventory_item_m/update_inventory_item_m—never through the NSO creation UI. Catalog traversal uses get_top_level_item_class_m and get_items_by_class_m; related lookups include get_child_for_item_class_m, get_parent_for_item_class_m, and get_client_item_classes_m.
Only order-based services are used in non-subscription offerings. Each non-subscription offering can only include one-order-based service.
- Add Images to a Non-Subscription Offering
- Users add images to a non-subscription offering by entering image URLs and a description. These images can then display in Account Registration, User Self Service, or Aria Storefront.
- Add Pricing Options to a Non-subscription Offering
- Users add pricing options to a non-subscription offering, including a pricing rule and rate schedule. They set rate tiers to define the price at each quantity level.
- Add Services to a Non-Subscription Offering
- Users add a single order-based service to a non-subscription offering by dragging it into the offering. They can also create a new service directly from this screen.
- Create Non-Subscription Offerings
- Users create a non-subscription offering for a one-time purchase item like an inventory item or finance fee. They set its name, type, status, and purchase rules.
- Non-Subscription Offering Classes
- NSO Classes organize inventory items into a hierarchy in the product catalog. Users can then display these categorized items in a customer self-service application.