A contract is an optional overlay on a plan assignment. It can be applied to a Master Plan Instance or to a Supplemental Plan. By default, Plans are assigned to an account in perpetuity unless a change in account status or Plan assignment causes the Plan to be removed from the account.
By creating a contract, you can specify a duration for which a Plan should be assigned to an account and what action should be taken after the contract has expired. You can offer your customers a Plan at a special discounted rate for one year. To do so, you can create a Plan with a discounted alternate rate schedule, assign a 1-year contract to the Plan, and select the option to continue service without a contract with standard rates after the contract expires.
Aria Instance-Level Contract Parameters
Contract settings determine what happens when a contract ends, how billing for Plans in a contract is calculated and charged, and when Aria sends contract expiry notifications to customers.
Getting Here: Configuration > Billing > Contracts Settings
| Display Name | Description | Default Value |
|---|---|---|
|
Align proration end date with contract end date |
Governs whether to use the contract end date to decide the proration period for purchased Plans. Default will be True. An account holder can also purchase a new Plan that has an end date after the current contract expires. To ensure that contract end dates and Plan end dates are in conformance, select the Align proration end date with contract end date option. |
TRUE |
|
Enable Contract Billing Installment |
Governs whether or not the system will map a multi-Plan instance contract to its Plan instance billing interval and expose contract billing installment values. If the parameter is set as 'TRUE', it will enable the mapping and expose contract billing installment values on API and UI. If it's set to 'FALSE', which is the default setting, contract billing installment values are not accessible on API and UI. |
FALSE |
|
Generate invoice for unbilled usages on contract end date |
Governs whether to generate a final invoice for the unbilled usages when the contract ends. Default will be True. When an account's contract expires after the last billing date, account holders can still incur usage-based charges before the contract ends. To ensure that these charges are properly billed, select the Generate invoice for unbilled usages on contract end date option. |
TRUE |
|
Pending Contract Expiry Notify Days 1 |
If parameter "Send Pending Contract Expiration Notices" is set to "TRUE" for the given client, the number of days prior to pending contract expiry when the first notice is sent to the account holder. |
30 |
|
Pending Contract Expiry Notify Days 2 |
If parameter "Send Pending Contract Expiration Notices" is set to "TRUE" for the given client, the number of days prior to pending contract expiry when the second notice is sent to the account holder. |
15 |
|
Pending Contract Expiry Notify Days Final |
If parameter "Send Pending Contract Expiration Notices" is set to "TRUE" for the given client, the number of days prior to pending contract expiry when the final notice is sent to the account holder. |
1 |
|
Send Pending Contract Expiration Notices |
Governs whether or not accounts under this client are notified in advance of Plan contracts that are pending expiry. |
FALSE |
Getting Here: Configuration > Billing > Invoice Settings
| Display Name | Description | Default Value |
|---|---|---|
| Allow contract to end even when PI on contract is not billed through the contract end date |
Governs the contract expiry behavior for the contract of types "Terminate service and billing", "Terminate service and billing and prorate final invoice" and "Rollover to a Plan and/or a Rate Schedule", when the Plan instance on contract is not yet billed through the contract end date. If this param is set to "True", then the contract will end even when Plan instance on it is not yet billed through the contract end date. If this param is set to "False", then the contract will not end until the Plan instance on it is billed through the contract end date. |
False |
| Contract End Date Behavior When Starting on Bill Day at End of Month | Governs the Contract's end date behavior when the contract begins on the last day of the month. A value of Align to bill day results in the contract's ending on the day prior to the bill day, which is the default behavior. A value of Align to end of month results in the contract's ending on the day prior to the last day of the month. | Align to bill day |