If you load usage records into Aria before the first invoice for a customer is generated, confirm that your usage configuration is set to True for the Include Usage Charges on First Invoice setting.
Include Usage Billing on the First Invoice
Overview
Configure Usage Billing on First Invoice
Getting Here: Go to Configuration > Billing > Invoice Settings
- The Invoice Settings screen displays the settings in alphabetical order. Locate the Include Usage Charges on First Invoice setting.
- Click the parameter row. The Details screen displays.
- Select a Value from the drop-down.
- True: Usage charges are included on the first invoice.
- False: Usage charges are not included on the first invoice. The subsequent invoices include usage.
- Click Save.