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Aria Knowledge Central

Batch Processes

Batch Processes
By default, Aria runs a primary batch schedule once a day to manage your accounts. Batch processes generate invoices, collect payments, send emails and statements to customers, and manage dunning steps. You can also create multiple batch schedules to process different groups of accounts at different times of day (e.g. to accommodate different time zones).

The list of jobs varies depending on what additional jobs that you had Aria Systems Customer Support configure in your Aria implementation. You can change the status of only the following jobs:

  • Standard CC Expiration Notification
  • Standard data_pull job (if you have a Data Pull configured)
  • Standard Usage Rollup Process (if you have usage-based services)

To view the status of your Aria instance's batch jobs, view the Batch Processes audit log. To receive email alerts if a batch job fails, refer to how to set the batch job alert contact in Add a Company Profile.  

  • Changing a Batch Job Status
    Controlling a batch job's status gives administrators the flexibility to temporarily suspend or disable automated processes—such as invoice generation, payment collection, or customer notifications—without losing their configuration, which is essential during maintenance windows, troubleshooting, or planned outages.
  • List of Batch Processes
    This article lists standard daily and twice-monthly batch processes in Aria Systems, such as invoicing, billing, statement creation, and credit card expiration notifications.
  • Multiple Batch Schedules Within the Same Day
    This article explains how Aria Billing Cloud supports multiple batch schedules within a single day, enabling clients to process accounts from different regions or time zones at separate times using Secondary Batch Schedule Groups (SBSGs). It walks through the three-phase configuration process: having Aria Operations create an SBSG on the backend, assigning it to Functional Account Groups, and then associating those groups with accounts via API.
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