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Aria Knowledge Central

View Contract Details


Once a contract has been created, you can view the contract details from the Contracts tab.

View Contract Details

Getting Here: Click Accounts > Search for and select an account > Plans

  1. Click the Contracts tab. The contracts for the account display, with the following information:
    Contract Details Overview 6.51.png
  • Client Contract ID
  • Contract No
  • Type
  • Plan Count
  • Created by/Date
  • End Action
  • Effective Date
  • Status:
    • In effect: The contract is in currently in effect.
    • Terminated: This contract was removed for a reason other than a request from the account holder.
    • Cancelled: This contract was removed per account holder request.
    • Discarded: This contract was discarded because a new contract with the same plan was created and the Automatically discard open contracts on this account for the same service plan? parameter is checked.

Note: Refer to Cancel a Contract for more information.

  • Completion Date
  1. Click the Contract ID to view more details for the contract. Additional details display.
  • Contracts with rollovers display the following:


Current Plan Name and Target Plan Name


Current Rate Schedule Name and Target Rate Schedule Name


Custom Rates, if applicable

rollver contract.png

  • All other contracts display the Current Plan Name, Current Rate Schedule Name and Client Defined Identifiers.
    Other Contract Details 6.50.1.png
  • If you want to display additional data regarding the status of contracts, you can enable the client parameter "Enable Contract Billing Installment" under Configuration > Billing > Contract Settings:
    Screen Shot 2021-06-30 at 11.29.42 AM.png

    Once this parameter is enabled, additional information is displayed on the Contract Details screen:
    • Invoiced Billing Cycle: The number of billing cycles a contract-associated plan has been invoiced.
    • Invoiced Contract Period: The age of the contract compared to how long the full contract is.
      Screen Shot 2021-06-30 at 11.15.22 AM.png
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