|
|
1004: authentication error
Associated Inputs: auth_key, client_id, client_no
|
<client_no>, <auth_key> |
1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)
Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no
|
<acct_no>, <client_acct_id> |
1010: missing required parameters, Missing input: (object-name) is required with assignment_directive ($AriaNo)
Associated Inputs: all required inputs, typically one of the following: custom_rate_per_unit, custom_rate_seq_no, status_cd, dunning_state, userid, acct_no, client_acct_id, assignment_directive, billing_group_no, client_billing_group_id, threshold_billing_rule_no, client_threshold_billing_rule_id
Alternate Message Output
1010: username is required
1010: first name is required
1010: last name is required
1010: email is required
1010: roles are required
Associated APIs: create_user_m, get_user_details_m, delete_user_m, update_user_m
Associated Inputs: username, first_name, last_name, email, role_no
|
<client_no>, <auth_key>, <acct_no> or <client_acct_id>, <plan_instance_no> or <client_plan_instance_id>, <new_plan_no> or <new_client_plan_id> |
1024: invalid date format
Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate
Additional Comments: All date inputs must be in yyyy-mm-dd format.
|
<alt_proration_start_date>, <effective_date> |
1033: a parameter that represents a true or false value contains invalid input
Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write
|
<do_write>, <invoice_unbilled_usage>, <usage_pooling>, <force_currency_change>, <include_plan_instance_queue> |
1034: there is no data to be modified
|
|
1035: invalid assignment directive, Invalid Assignment Directive: (assignment_directive)
Associated Inputs: master_plan_assign_directive, assignment_directive
|
<assignment_directive> |
1049: Billing or Plan changes not allowed due to the account status, Cannot add assignment for account with status code -99, Cannot add assignment for account with status code 0
Associated Inputs: N/A
Additional Comments: This message indicates a processing problem.
|
|
1064: Invalid surcharge directive
Associated Inputs: surcharge_directive
|
mp_surcharge_directive |
1101: Credit-only proration is not valid in this case because there is a mandatory child Supplemental Plan that will be assigned and result in charges on the account.
Associated Inputs: master_plan_assign_directive
|
<assignment_directive> |
3017: pro-ration period cannot be greater than Plan billing interval
|
|
3018: invalid automatic offset months option
|
|
4027: Changes for this Plan were not saved because the collection attempt associated with this change was unsuccessful.
Associated Inputs: do_collect
|
|
5060: Invalid Product Field Directive.
Associated Inputs: plan_instance_field_directive
|
<plan_instance_field_directive> |
5053: Missing values for required Plan instance field
Associated Inputs: plan_instance_field_value
Additional Comments: This field is required, but did not have a value.
|
<plan_instance_field_directive> |
5052: Product field is not mapped to the Plan you have specified. Alt: Invalid product field
Associated Inputs: plan_instance_fields_info.field_name, field_name
Additional Comments: The field is not mapped to the Plan.
|
<plan_instance_field_name> |
5059: Invalid Product Field Value.
Associated Inputs: field_value
Additional Comments: The value must be from the configured allowed values.
|
<plan_instance_field_value> |
5061: Number of Product Field value exceeds maximum number of allowed values.
Associated Inputs: field_value
Additional Comments: The value must meet the configured maximum values.
|
<plan_instance_field_value> |
5062: Number of Product Field values does not meet required minimum number of values.
Associated Inputs: field_value
Additional Comments: The value must meet the configured minimum values.
|
<plan_instance_field_value> |
5063: Field cannot be added because it is not a Plan instance field.
Associated Inputs: plan_instance_field_name
|
<plan_instance_field_name> |
7035: The Plan selected for update is a Master Plan. The force_master_bill_date_reset input can only be used in conjunction with Supplemental Plans. Please clear the value of force_master_bill_date_reset or input a Supplemental Plan.
Associated Inputs: force_master_bill_date_reset
|
<force_master_bill_date_reset> |
7036: The Plan selected for update is a Supplemental Plan. The force_bill_date_reset input can only be used in conjunction with Master Plans. Please clear the value of force_bill_date_reset or input a Master Plan.
Associated Inputs: force_bill_date_reset
|
<force_bill_date_reset> |
12010: Client account group does not exist
Associated Inputs: collections_acct_group_no, client_acct_group_id, alt_client_acct_group_id
|
<alt_client_acct_group_id> |
14004: Invalid_plan_no
Associated Inputs: new_plan_no, rollover_plan_no
|
<new_plan_no> |
14005: invalid Plan service combination
Associated Inputs: custom_rate_service_no, custom_rate_service_id
Additional Comments: The given Plan number and service number combination for master and Supplemental Plans is not valid.
|
<custom_rate_service_no>, <custom_rate_client_service_id> |
14006: invalid rate schedule no
Associated Inputs: acct_rate_schedule_no, mpi_rate_schedule_no, master_plans_detail, alt_rate_schedule_no, supp_plan.alt_rate_schedule_no
|
<alt_rate_schedule_no>, <mp_rate_schedule_no>, <client_alt_rate_schedule_id> |
14008: account has Supplemental Plans that are not eligible under this Master Plan
Additional Comments: The Supplemental Plan is not linked to the Master Plan.
|
|
14012: Alternate rate schedule's currency does not match the account's currency.
Associated Inputs: alt_rate_schedule_no, client_alt_rate_schedule_id
Additional Comments: The alt_rate_schedule currency does not match the account currency.
|
<alt_rate_schedule_no>, <client_alt_rate_schedule_id> |
14013: New Plan does not have a rate schedule with a currency matching the account's currency.
Associated Inputs: alt_rate_schedule_no, acct_currency
Additional Comments: The given rate schedule currency does not match the account's currency.
|
<alt_rate_schedule_no>, <client_alt_rate_schedule_id> |
14014: When entering custom rates, the end sequence number of one tier must immediately precede the start sequence number of the next tier. Alt: invalid rate tier structure
Associate Inputs: custom_rate_to_unit, custom_rate_seq_no
Additional Comments:
When entering custom rates, the tiers must be continuous, that is, the end sequence number of one tier must immediately precede the start sequence number of the next tier. In addition, the rate schedule must have the same number of units in each tier, and the same number of tiers, as the schedule on which it is based. From_units must be greater than - and less than to_units.
|
<custom_rate_to_unit>, <custom_rate_seq_no> |
14015: The custom rates for services other than usage and recurring types can have only one tier with rate_seq_no set to 1, the from_unit set to 1 and to_unit left empty. Alt: custom from and to units not supported for given service_no
Associated Inputs: custom_rate_from_unit, custom_rate_to_unit
Additional Comments: For the custom rate sequence, the "from" unit in one tier is not immediately after the end unit in the previous tier. Tiers are not allowed for other than recurring and usage services.
|
<custom_rate_from_unit>, <custom_rate_seq_no> |
14019: usage_accumulation_reset_months must be from 0 to 99 Alt: invalid usage accumulation reset months value
Associated Inputs: usage_accumulation_reset_months
Additional Comments: The accumulation months is not between 0 and 99.
|
<usage_accumulation_reset_months> |
14022: Supplemental Plan violates Plan exclusion group
Associated Inputs: plan_no
Additional Comments: The Supplemental Plan is not matched with the Master Plan exclusion group.
|
<new_plan_no> |
14023: Offset Interval must be greater than zero
Associated Inputs: offset_interval
|
<offset_interval> |
14024: Invalid Offset Interval and Assignment Directive combination.
Associated Inputs: offset_interval, assignment_directive
Additional Comments: Offset_interval only applies to the anniverary date.
|
<offset_interval>, <assignment_directive> |
14025: Invalid do_write and assignment directive combination for queuing Plan.
Associated Inputs: assignment_directive, do_write
Additional Comments: Preview cannot be done for queued anniversary date cases.
|
<assignment_directive>, <do_write> |
14026: The Effective Date must be in the future, "YYYY-MM-DD" format, and a valid date.
Associated Inputs: effective_date
|
<effective_date> |
14027: The end units of final rate tier is not infinity
Associated Inputs: custom_rate_to_unit
Additional Comments: The custom rates final unit must be infinity.
|
<custom_rate_to_unit> |
14033: Invalid Promo Code
Associated Inputs: promo_cd
|
<promo_cd> |
14035: Invalid client Plan id
Associated Inputs: client_plan_id, custom_rate_client_plan_instance_id
|
<client_plan_instance_id> |
14036: Invalid client service id
Associated Inputs: client_service_id, client_plan_instance_service_id, client_percent_eval_service_id, custom_rate_client_service_id
|
<custom_rate_client_service_id>, <client_service_id> |
14039: Invalid client rate schedule id
Associated Inputs: client_alt_rate_schedule_id, rollover_client_rate_sched_id
|
<client_alt_rate_schedule_id> |
14043: Invalid Plan instance rate_seq combination
Associated Inputs: custom_rate_from_unit, custom_rate_to_unit
Additional Comments: If the from/to units are not specified, the given rate_seq_no must be a valid rate_seq_no.
|
<custom_rate_from_unit>, <custom_rate_to_unit> |
14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid Plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".
Associated Inputs: plan_instance_no, master_plan_instance_id, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id
Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.
|
<plan_instance_no>, <client_plan_instance_id> |
14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client Plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".
Associated Inputs: client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id
|
<client_plan_instance_id> |
14060: Plan cannot be replaced because the Plan stauts of the existing lan does not allow the Plan to be replaced
Additional Comments: The current status of the MPI does not allow its Plan to be replaced
|
|
14063: duplicate Plan instance client defined id.
Associated Inputs:client_plan_instance_id, new_client_plan_inst_id
|
<new_client_plan_instance_id>, <client_plan_instance_id> |
14075: Supplemental Plan not eligible under this Plan instance.
Associated Inputs: new_plan_no
|
<new_plan_no> |
14077: Account status not support Plan provisioning.
Associated Inputs: status_cd
Additional Comment: The current status of the account does not allow provisioning.
|
<plan_status> |
14079: Supplemental Plan instance status not support Plan provisioning.
Associated Inputs: supp_plan.status_cd
|
<plan_status> |
14086: Plan Units cannot be below the minimum required units for this child Plan.
Associated Inputs: plan_units
|
<plan_units> |
14087: The maximum number of allowable units has been exceeded.
|
|
14098: Invalid proration invoice timing
Associated Inputs: mp_proration_invoice_timing, proration_invoice_timing
|
<proration_invoice_timing> |
14101: Mandatory child Plans cannot be replaced unless their parent Plan is also modified.
|
|
14107: Invalid Service Number.
Associated Input: custom_rate_service_no
|
<custom_rate_service_no> |
14112 Cannot update/replace/cancel any queued Plan instance which is in queued assignment
Associated Inputs: plan_instance_no, client_plan_instance_id
|
<plan_instance_no>, <client_plan_instance_id> |
14129: Rate per unit cannot be negative.
Associated Input: rate_per_unit
|
custom_rate_per_unit |
14136: Offset months must be greater than or equal to 0.
|
|
14137: To permit usage pooling on plans the invoice settings parameter 'Allow MPI Level Usage Pooling' needs enabling.
|
|
14300: Cannot force currency change while account has Master Plan / Supplemental Plans that do not have an available rate schedule in the target currency
Associated Input: force_currency_change
|
<force_currency_change> |
14302: Pending Invoices must be discarded prior to forcing a currency change.
Associated Input: force_currency_change
|
<force_currency_change> |
14303: Surcharges must be discarded or voided prior to forcing a currency change.
Associated Input: force_currency_change
|
<force_currency_change> |
14304: Rated but unbilled usage records must be discarded prior to forcing a currency change.
Associated Input: force_currency_change
|
<force_currency_change> |
14305: Discounts (flat rate) or Coupons in an existing currency must be discarded or voided prior to forcing a currency change.
Associated Input: force_currency_change
|
<force_currency_change> |
14306: Pending Orders in an existing currency must be discarded or voided prior to forcing a currency change.
Associated Input: force_currency_change
|
<force_currency_change> |
14307: Force currency change not allowed with the supplied assignment directive.
Associated Input: force_currency_change
|
<force_currency_change> |
14310: Enter a Bill Lag days between +/- Plan's Billing Interval.
Additional Comments: Invalid input: For bill lag days, Enter a number between +billing interval and - billing interval days.
|
<bill_lag_days> |
14311: Enter a Bill Lag days less than/equal to Plan's Billing Interval.
Additional Comments: Invalid input: For bill lag days, Enter a number less than/equal to billing interval days.
|
<bill_lag_days> |
14313: There are threshold billing rules attached to this account that will need to be removed prior to changing currency since they are not in the future currency.
Associated Input: force_currency_change
|
<force_currency_change> |
14314: There is an active rollover contract for existing currency and it should be cancelled or terminated before proceeding.
Associated Input: force_currency_change
|
<force_currency_change> |
14317: Rollover plan does not have an active rate schedule with a currency matching the account's currency.
|
|
14402: Usage Pooling is not allowed when the Rating Model rates usage on a ‘per record’ basis.
|
|
15001: invalid coupon code
Associated Inputs: coupon_codes
|
<coupon_codes> |
15002: coupon expired
Associated Inputs: coupon_codes, coupon_cd
|
<coupon_codes> |
15006: Duplicate surcharge number in input
Associated Inputs: acct_surcharges, mpi_surcharges, mp_surcharge_no
|
<mp_surcharge_no> |
15008: Invalid surcharge rate schedule no
Associated Inputs: rate_schedule_no, mp_rate_schedule_no
|
<alt_rate_schedule_no>, <mp_rate_schedule_no>, <client_alt_rate_schedule_id |
15009: Invalid surcharge number
Associated Inputs: surcharge_no, mp_surcharge_no
|
<mp_surcharge_no> |
15011: The coupon code provided for this account or Master Plan does not match its specified Coupon Applicability Scope, which determines whether the coupon is available at the account level, the Master Plan Instance level, or both.
Associated Inputs: coupon_cd
|
<coupon_codes> |
15012: Coupon code has already been applied and cannot be used again.
Associated Inputs: coupon_codes
|
<coupon_codes> |
15013: The surcharge provided for this Account or Master Plan does not match its specified Surcharge Applicability Scope, which determines whether the surcharge is available at the account level, Master Plan Instance level or both.
Associated Inputs: mpi_surcharges, mp_surcharge_no
|
<mp_surcharge_no> |
15015: Surcharge can't be assigned because its application scope is payment method
Associated Inputs: mpi_surcharges, mp_surcharge_no
|
<mp_surcharge_no> |
16021: The currency for the contract completion rollover target rate schedule must match the currency on the account.
Associated Inputs: rollover_rate_sched_no/rollover_client_rate_sched_id
|
<alt_rate_schedule_no> |
23013: Invalid usage threshold applicability
Associated Inputs: usage_threshold_applicability
Additional Comments: The usage_threshold_applicability is not in, "ut" or "up".
|
<usage_threshold_applicability> |
25020: Illegal characters entered
Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.
|
<auth_key>, <client_plan_instance_id>, <new_client_plan_id>, <new_client_plan_instance_id>, <coupon_codes> promo_cd>, <plan_instance_description>, <plan_instance_field_name>, <plan_instance_field_value>, <comments>, <do_write>, <client_receipt_id>, <alt_proration_start_date>, <alt_client_acct_group_id>, <custom_rate_client_service_id>, <effective_date>, <invoice_unbilled_usage>, <client_alt_rate_schedule_id>, <usage_pooling>, <usage_threshold_applicability>, <po_num>, <client_service_id>, <client_svc_location_id>, <force_currency_change>, <include_plan_instance_queue>, <proc_field_name>, <proc_field_value> alt_proration_end_date>, <client_acct_id>, <application_id>, <application_date>, <alt_caller_id>, <attach_qualifier_option>, <qualifier_name>, <qualifier_value> |
29001: The service location provided is not valid.
Associated Inputs: svc_location_no, item_svc_location_no
Additional Comments: The given service location is not available for the client.
|
<svc_location_no> |
29002: The client service location id provided is not valid.
Associated Inputs: client_svc_location_id, client_item_svc_location_id
Additional Comments: The given service location ID is not available for the client.
|
<client_svc_location_id> |
29003: The service location provided has been disabled or deleted and cannot be associated with a Plan instance.
Associated Inputs: svc_location_no, item_svc_location_no
Additional Comments: The given service location must be active.
|
<svc_location_no> |
29005: The contact number provided is invalid for the specified account.
Associated Inputs: acct_contact_no, bill_contact_no, stmt_contact_no
|
<dest_contact_no |