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1004: authentication error
Associated Inputs: auth_key, client_id, client_no
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1016: invalid input, acct_no: (acct_no) is not a valid long, assignment_directive: (assignment_directive) is not a valid long, “billing_group_no: (billing_group_no) is not a valid long, threshold_billing_rule_no: (threshold_billing_rule_no) is not a valid long
Associated Inputs: alt_service_no_to_apply, assignment_directive, auto_skip_to_next_bill_date, client_billing_group_id, custom_rate_service_no/custom_rate_client_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_service_no, eligible_plan_no, eligible_service_no, email, force_master_bill_date_reset, fulfillment_only, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, invoice_no, length_months, end_date, limit, limit_records, modify_directive, contract_plan_instances_update, modify_directive, contract_plan_instances_update, offset, percent_amount, percent_eval_plan_instance_no, client_percent_eval_plan_instance_id, percent_eval_service_no, client_percent_eval_service_id, phone_ext, work_phone_ext, plan_unit_inst_status_cd, plan_units, reason_code, start_date, end_date, start_date, end_date, status_cd, acct_no, assignment_directive, billing_group_no, threshold_billing_rule_no
Additional Comments: This error can be caused by the wrong type of input, for example, text in a numbers-only field, an or specifying a value other than one of the documented allowable values.
- For the get_order_m API, this is the error code returned when the user passes an invalid order value for the <status_filter_cd> input which is other than the allowed values (0/null, 1, 2, 3, 4 and 5).
- For the bulk_cancel_order_m API, invalid input can occur with the <order_status_directive> argument. Allowed values are 0, 1, 2, 3, 4/null, 5 and 6.
- For the get_acct_coupon_details_m API, invalid input can occur with the <include_all_active> input parameter (values are 0, 1 or NULL).
Alternate Message Output
1016: username cannot be longer than 30 characters
1016: first_name cannot be longer than 30 characters
1016: last_name cannot be longer than 30 characters
Associated APIs: create_user_m, update_user_m
Associated Inputs: username, first_name, last_name
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1024: invalid date format
Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate
Additional Comments: All date inputs must be in yyyy-mm-dd format.
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1033: a parameter that represents a true or false value contains invalid input
Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write
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1035: invalid assignment directive, Invalid Assignment Directive: (assignment_directive)
Associated Inputs: master_plan_assign_directive, assignment_directive
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1064: Invalid surcharge directive
Associated Inputs: surcharge_directive
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4027: Changes for this Plan were not saved because the collection attempt associated with this change was unsuccessful.
Associated Inputs: do_collect
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5004: invalid responsibility level cd
Associated Inputs: resp_level_cd
Additional Comments: Resp_level_cd=4 is not supported in Aria Billing Cloud.
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5053: Missing values for required Plan instance field
Associated Inputs: plan_instance_field_value
Additional Comments: This field is required, but did not have a value.
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5059: Invalid Product Field Value.
Associated Inputs: field_value
Additional Comments: The value must be from the configured allowed values.
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5060: Invalid Product Field Directive.
Associated Inputs: plan_instance_field_directive
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5061: Number of Product Field value exceeds maximum number of allowed values.
Associated Inputs: field_value
Additional Comments: The value must meet the configured maximum values.
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5062: Number of Product Field values does not meet required minimum number of values.
Associated Inputs: field_value
Additional Comments: The value must meet the configured minimum values.
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5063: Field cannot be added because it is not a Plan instance field.
Associated Inputs: plan_instance_field_name
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5063: Field cannot be added because it is not a Plan instance field.
Associated Inputs: plan_instance_field_name
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7034: invalid dunning state
Associated Inputs: dunning_state
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7035: The Plan selected for update is a Master Plan. The force_master_bill_date_reset input can only be used in conjunction with Supplemental Plans. Please clear the value of force_master_bill_date_reset or input a Supplemental Plan.
Associated Inputs: force_master_bill_date_reset
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7036: The Plan selected for update is a Supplemental Plan. The force_bill_date_reset input can only be used in conjunction with Master Plans. Please clear the value of force_bill_date_reset or input a Master Plan.
Associated Inputs: force_bill_date_reset
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7038: A Billing Group is required for a Self-Pay Child Account's MPI.
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14003: error assigning Supplemental Plan
Additional Comments: Unknown error while assigning a Supplemental Plan to an account. Contact Aria Customer support for assistance.
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14012: Alternate rate schedule's currency does not match the account's currency.
Associated Inputs: alt_rate_schedule_no, client_alt_rate_schedule_id
Additional Comments: The alt_rate_schedule currency does not match the account currency.
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14019: usage_accumulation_reset_months must be from 0 to 99 Alt: invalid usage accumulation reset months value
Associated Inputs: usage_accumulation_reset_months
Additional Comments: The accumulation months is not between 0 and 99.
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14023: Offset Interval must be greater than zero
Associated Inputs: offset_interval
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14024: Invalid Offset Interval and Assignment Directive combination.
Associated Inputs: offset_interval, assignment_directive
Additional Comments: Offset_interval only applies to the anniverary date.
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14025: Invalid do_write and assignment directive combination for queuing Plan.
Associated Inputs: assignment_directive, do_write
Additional Comments: Preview cannot be done for queued anniversary date cases.
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14026: The Effective Date must be in the future, "YYYY-MM-DD" format, and a valid date.
Associated Inputs: effective_date
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14033: Invalid Promo Code
Associated Inputs: promo_cd
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14036: Invalid client service id
Associated Inputs: client_service_id, client_plan_instance_service_id, client_percent_eval_service_id, custom_rate_client_service_id
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14039: Invalid client rate schedule id
Associated Inputs: client_alt_rate_schedule_id, rollover_client_rate_sched_id
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14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid Plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".
Associated Inputs: plan_instance_no, master_plan_instance_id, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id
Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.
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14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client Plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".
Associated Inputs: client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id
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14059: The senior Master Plan Instance cannot be responsible for another Plan instance because it is set to Parent Pay
Associated Inputs: resp_master_plan_inst_no and client_resp_master_plan_inst_id, parent_acct_master_plan_instance_no
Additional Comments: The responsible Plan instance is a child pay,
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14063: duplicate Plan instance client defined id.
Associated Inputs:client_plan_instance_id, new_client_plan_inst_id
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14068: invalid parent account Master Plan Instance number
Associated Inputs: parent_acct_mp_inst_no, parent_acct_master_plan_inst_id
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14074: Plan status cannot be updated because the status of the existing Plan does not allow it
Associated Inputs: plan_status_cd
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14077: Account status not support Plan provisioning.
Associated Inputs: status_cd
Additional Comment: The current status of the account does not allow provisioning.
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14078: Master Plan Instance status not support Plan provisioning.
Associated Inputs: status_cd
Additional Comments: The current status of the Master Plan does not allow provisioning.
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14079: Supplemental Plan instance status not support Plan provisioning.
Associated Inputs: supp_plan.status_cd
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14084: Invalid rate schedule. Please verify start date and end date of provided rate schedule.
Associated Inputs: alt_rate_schedule_no, alt_rate_schedule_id
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14086: Plan Units cannot be below the minimum required units for this child Plan.
Associated Inputs: plan_units
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14087: The maximum number of allowable units has been exceeded.
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14094:Invalid Plan Instance Status CD.
Associated Inputs: plan_status_cd
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14098: Invalid proration invoice timing
Associated Inputs: mp_proration_invoice_timing, proration_invoice_timing
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14112 Cannot update/replace/cancel any queued Plan instance which is in queued assignment
Associated Inputs: plan_instance_no, client_plan_instance_id
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14108 Plan cannot be queued because parent Plan instance's status is non-provisioned
Associated Input: assignment_directive
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14109 Plan cannot be queued because Master Plan Instance is in dunning or has completed dunning(i.e., dunning state is 'In Progress' or 'Completed')
Associated Input: assignment_directive
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14133: Self-pay MPI cannot be converted to parent-pay as it is currently in dunning or completed dunning without exiting.
Additional Comments: MPIs that are in dunning or have completed dunning without exiting successfully are not displayed, because they cannot be converted from self-pay to parent-pay while in this state. The MPIs that are in dunning are NNNNN, NNNNN, NNNNN, etc.
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14134: Please apply outstanding manually applicable payments before modifying payment responsibility..
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14135: The Responsible Master Plan Instance provided is queued for assignment and not allowed to be used for payment responsibility.
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14136: Offset months must be greater than or equal to 0.
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14300: Cannot force currency change while account has Master Plan / Supplemental Plans that do not have an available rate schedule in the target currency
Associated Input: force_currency_change
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14302: Pending Invoices must be discarded prior to forcing a currency change.
Associated Input: force_currency_change
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14303: Surcharges must be discarded or voided prior to forcing a currency change.
Associated Input: force_currency_change
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14304: Rated but unbilled usage records must be discarded prior to forcing a currency change.
Associated Input: force_currency_change
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14305: Discounts (flat rate) or Coupons in an existing currency must be discarded or voided prior to forcing a currency change.
Associated Input: force_currency_change
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14306: Pending Orders in an existing currency must be discarded or voided prior to forcing a currency change.
Associated Input: force_currency_change
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14307: Force currency change not allowed with the supplied assignment directive.
Associated Input: force_currency_change
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14310: Enter a Bill Lag days between +/- Plan's Billing Interval.
Additional Comments: Invalid input: For bill lag days, Enter a number between +billing interval and - billing interval days.
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14311: Enter a Bill Lag days less than/equal to Plan's Billing Interval.
Additional Comments: Invalid input: For bill lag days, Enter a number less than/equal to billing interval days.
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14313: There are threshold billing rules attached to this account that will need to be removed prior to changing currency since they are not in the future currency.
Associated Input: force_currency_change
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14314: There is an active rollover contract for existing currency and it should be cancelled or terminated before proceeding.
Associated Input: force_currency_change
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15001: invalid coupon code
Associated Inputs: coupon_codes
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15002: coupon expired
Associated Inputs: coupon_codes, coupon_cd
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15006: Duplicate surcharge number in input
Associated Inputs: acct_surcharges, mpi_surcharges, mp_surcharge_no
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15008: Invalid surcharge rate schedule no
Associated Inputs: rate_schedule_no, mp_rate_schedule_no
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15009: Invalid surcharge number
Associated Inputs: surcharge_no, mp_surcharge_no
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15011: The coupon code provided for this account or Master Plan does not match its specified Coupon Applicability Scope, which determines whether the coupon is available at the account level, the Master Plan Instance level, or both.
Associated Inputs: coupon_cd
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15012: Coupon code has already been applied and cannot be used again.
Associated Inputs: coupon_codes
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15013: The surcharge provided for this Account or Master Plan does not match its specified Surcharge Applicability Scope, which determines whether the surcharge is available at the account level, Master Plan Instance level or both.
Associated Inputs: mpi_surcharges, mp_surcharge_no
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15014: Duplicate Surcharges found.
Associated Input: mp_surcharge_no
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15015: Surcharge can't be assigned because its application scope is payment method
Associated Inputs: mpi_surcharges, mp_surcharge_no
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16021: The currency for the contract completion rollover target rate schedule must match the currency on the account.
Associated Inputs: rollover_rate_sched_no/rollover_client_rate_sched_id
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23013: Invalid usage threshold applicability
Associated Inputs: usage_threshold_applicability
Additional Comments: The usage_threshold_applicability is not in, "ut" or "up".
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26010: Invalid billing group number
Associated Inputs: billing_group_no
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26012: Invalid client-defined billing group ID.
Associated Inputs: client_billing_group_id
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26030: The dunning state of the Master Plan Instance cannot be updated to In Progress because no applicable dunning process was found. Please review the dunning processes defined for the appropriate dunning group, Plan, payment method, and/or the client-default to ensure a dunning process exists for this scenario.
Associated Inputs: dunning_state
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26046: Invalid dunning step. The dunning step does not exist in the dunning process configuration.
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26048: The Responsible Master Plan Instance cannot be changed for this Parent-pay Master Plan Instance since it is in dunning or has completed dunning without exiting successfully as a result of an unpaid balance transfer.
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