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Aria Knowledge Central

Turn on Usage Pooling at the Plan Instance Level


You can provide discounts to customers who subscribe to usage-based services by utilizing usage pooling. Before you can set up usage pooling for a customer, you must enable usage pooling in your configuration. Once a customer has been billed for usage on a plan, you cannot disable usage pooling for that plan.

Note: If you plan to rate usage Per-Record, you cannot use Usage Pooling. Once you enable Usage Pooling for an account, attempting to specify Per-Record rating when reporting usage for that account will result in an error.

Turning on Usage Pooling at the Plan Instance Level

Getting Here: Click Accounts > search for an account > Plans

  1. Select the desired Plan Instance ID.
  2. Click Usage Pooling.
  3. Select Enabled from the Usage Pooling drop-down.
  4. Click Save.
    Usage pooling is enabled for this plan instance.
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