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Aria Knowledge Central

Configure Unbilled Usage Threshold Percentage

Overview

For a customer to receive event notifications when their unbilled usage balances reach, go above, or go below specified threshold percentages, you must configure the Unbilled Usage Threshold Adjustment Percentage setting.

For example, if you set the Unbilled Usage Threshold Adjustment Percentage client setting to 80%, you could send a customer an email notification when their unbilled usage balance is greater than, less than, or equal to 80% of the customer’s assigned unbilled usage balance threshold.

Notes: 

  • This setting only works when the “Manage Unbilled Usage Balances” client setting is set to “True”.
  • The default “Configure Unbilled Usage Threshold Percentage” setting is 100%.

Configuring Unbilled Usage Thresholds

Getting HereConfiguration > Billing > Invoice Settings

  1. The Invoice Settings screen displays the settings in alphabetical order. Refer to the image below to locate the Unbilled Usage Threshold Adjustment Percentage setting:
    Usage-Invoice-Settings-search1.png
  2. Select the Unbilled Usage Threshold Adjustment Percentage setting.
    unbilled-usage-percentage-setting2.png
  3. Enter a Value that is greater than 0 and less than or equal to 100.
    unbilled-usage-percentage-value.png
  4. Click Save.
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