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Aria Knowledge Central

Multi-Factor Authentication

Overview

To comply with PCI standards, Aria has deployed Multi-Factor Authentication for users who log in to the Aria Billing application. For Phase 1, Aria will send a verification code via email to users during the log in process.

Future implementations will include integrations with familiar authenticator applications.

For full instructions about Aria's MFA process, please watch the video below or follow the written steps.

Email-based Multi-Factor Authentication

  1. Enter your username and password on the Aria Billing Login page and press the Login button. The Aria Billing Login page will then present you a screen with a text box where you can enter a verification code.
  2. Aria will automatically send a verification code email to the email address registered to your account. 
  3. Check your email for this six digit verification code.
  4. You can optionally register your web browser for one week so you will not be required to retrieve a code each time you log in for one week.
  5. Enter the provided code into the Aria Billing Login text box titled Enter OTP Verification Code. Once the correct code is entered, you will be granted access to the Aria Billing application.

Notes:

  1. If you do not see a verification code in your email inbox, be sure to check your email's spam folder.
  2. An onscreen timer counts down. Once that reaches zero, a Resend Code link will appear. Clicking that generates a new code and sends another email. 
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