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Aria Knowledge Central

Direct Post Error Code Descriptions

Overview

The table below provides descriptions of Direct Post error codes:

Error Code Description

servercouldnotcollectfromacct

The collect_from_account_m API failed during normal processing.

servercouldnotgetaccountdetails

The session validation (validate_session_m) failed, or get_acct_details_all_m has failed. To remedy the situation, repeat the call to the set_session_m API before attempting the process again.

This is unlikely to happen in a normal flow. However, this can occur if a user gets to the last page of the checkout process, then takes a long break before finishing the process.

servercouldnotsettleinvoice

Direct Post is configured to promote pending invoices, but the manage_pending_invoice_m API call has failed.

servercouldnotvalidatecard

The authorize_electronic_payment_m API call has failed (when <min_cc_auth_threshold> is set and the line item subtotal is less than the threshold).

servercouldnotupdatepaymethod The update_payment_method_m API failed with new payment methods.
serversessionexpired The user's session has expired.
servercouldnotgetinvoicedetails The get_invoice_details_m API call has failed.
servercouldnotgetinvoicesbillinggrpcollectiongroup Only one Collection Account Group can be used per collection attempt.  The submitted Invoices are mapped to more than one Collection Account Group or a Collection Group is not assigned.
servercouldnotgetmpisbillinggrpcollectiongroup Only one Collection Account Group can be used per collection attempt.  The submitted Master Plan Instances are mapped to more than one Collection Account Group or a Collection Group is not assigned.
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