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Aria Knowledge Central

Lock a User


Users cannot be deleted from Aria, but you can lock users which disables access.

Lock a User

Getting Here: Click Configuration > Security > Roles > select a User

  1. Select the user you want to lock.
  2. Update the Account Status to locked.
    account locked.png

Note: The options from the Account Status drop down are Active, Locked, and Archived. Archiving a User will set their account to an inactive state without deleting the account.

  1. Click Save. The user is locked and will not have access to the Aria interface.
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