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Aria Knowledge Central

Create a User


This section describes how to create a user in Aria. After a user is created, a role can be assigned.

A user cannot be deleted.  If you want to remove a user's access, you can Lock a User.

Note: Be sure to assign roles carefully to maintain the security and integrity of your billing data.

Create a User

Getting Here: Click Configuration > Security > Users

  1. Click New.
  2. Enter the user's information:
    User Profile.png
  1. In the User Name field, enter the user name that the user will enter to log into Aria.

Note: A user name must be unique, and cannot be revised once the user is created.

  1. From the Account Status drop-down, select Active to give the user access to Aria. Select Locked to block the user's access to Aria.
  1. In the Roles area, click each role that the user should have in Aria. The selected role(s) will determine the section(s) of the application that the user will have access to. To remove a role, click it in the list of roles that you added.

Note: If you assign multiple roles to a user, that user will have the same access rights in the system as the role with the most access rights.

Role 1 can view account information. Role 2 can view and edit account information. If you assign Role 1 and Role 2 to a user, then that user will be able to view and edit account information.
  1. Click Save.

    When a new user logs into Aria for the first time, he or she will be prompted to change the password.

    The user's information displays on the Users screen.

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