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Aria Knowledge Central

Campaign Management

  • Allows client to offer campaigns to existing and new customers during the sales process:
    • Buy access for 10 weeks for €10
    • Buy newspaper delivery for 5 weeks for €5
  • Customer is presented with first eligible campaign or all eligible campaigns, depending on configuration
  • The campaign definition defines:
    • The validity period of the campaign
    • The duration of the campaign
    • The cost of a campaign (€0 campaigns are allowed)
    • The purchase restriction to be fulfilled for a campaign
    • The titles and products for which the campaign is available
    • Whether previous purchase of the campaign prevents new purchases with a period of time.
  • Campaign automatically rolls over to a paid plan at the end of the campaign period.
  • Retractions apply during cancelation:
    • It is not possible to cancel a subscription during the campaign
    • Future cancelations are supported after the campaign is completed.
  • If Subscription is created immediately
    • As an active subscription with a first bill date to the date after the campaign ends
    • An initial order is immediately created for the campaign cost. This is a one-time purchase
    • Access rights is pushed out based on the status of the subscription, not the campaign
  • If Subscription is created in the future
    • As an inactive subscription with a first bill date to the date after the campaign ends
    • A future change is registered to activate the subscription on the start date of the campaign.
    • An initial order is created on the campaign start date for the campaign cost. This is a one-time purchase
    • Access rights is pushed out based on the status of the subscription, not the campaign, i.e. it will not be activated until the campaign is activated
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