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Aria Knowledge Central

Credit Memo Numbering

Overview

Credit Memos can be configured to follow a custom numbering sequence.

Back End Configuration

Aria Customer Support must create an entry in a client sequence table. In that table, they will specify:

  • a custom string that can be prepended to the beginning, or appended to the end, of the credit memo number; and
  • the number that will start the sequence (e.g. rather than starting from the number "1," the sequence could begin with "1000").

UI Configuration

There are three parameters you can configure within the Aria UI.

Credit Memo Sequence Append Option

Getting Here: Click Configuration > Billing > Invoice Settings > Credit Memo Sequence Append Option
creditmemo6-650.png

Allowable values are:

  • Prefix: Attach the string before the system-generated credit memo number (default).
  • Suffix: Attach the string after the system-generated credit memo number.

Credit Memo Sequence Length

Getting Here: Click Configuration > Billing > Invoice Settings > Credit Memo Sequence Length
creditmemo_numbering_seqlength.png

Specify the number of digits that will represent the sequence number displayed on Credit Memo notifications. Sequence numbers represented by fewer digits than this number will be zero-padded.

Credit Memo Sequence Number Source

Getting Here: Click Configuration > Billing > Invoice Settings > Credit Memo Sequence Number Source
creditmemo_numbering_numbersource.png

The only allowable value is "CLIENT."

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