Credit Memos can be configured to follow a custom numbering sequence.
Back End Configuration
Aria Customer Support must create an entry in a client sequence table. In that table, they will specify:
- a custom string that can be appended to the beginning or end of the credit memo number, and
- the number that will start the sequence (e.g. rather than starting from the number "1," the sequence could begin with "1000").
UI Configuration
There are three parameters you can configure within the Aria UI.
Credit Memo Sequence Append Option
Getting Here: Click Configuration > Billing > Invoice Settings > Credit Memo Sequence Append Option
- Prefix: Attach the string before the system-generated credit memo number (default).
- Suffix: Attach the string after the system-generated credit memo number.
Credit Memo Sequence Length
Getting Here: Click Configuration > Billing > Invoice Settings > Credit Memo Sequence Length
Specify the number of digits that will represent the sequence number displayed on Credit Memo notifications. Sequence numbers represented by fewer digits than this number will be zero-padded.
Credit Memo Sequence Number Source
Getting Here: Click Configuration > Billing > Invoice Settings > Credit Memo Sequence Number Source
The only allowable value is "CLIENT."
