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1004: authentication error
Associated Inputs: auth_key, client_id, client_no
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<auth_key>, <client_no> |
1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)
Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no
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<acct_no, <client_acct_id |
1024: invalid date format
Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate
Additional Comments: All date inputs must be in yyyy-mm-dd format.
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<application_date>, <invoice_line_reversing_date> |
1033: a parameter that represents a true or false value contains invalid input
Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write
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<do_write>, <auto_calc_refund>, <is_unlinked_refund> |
2010: The payment ID is not valid or is not associated with account number.
Associated Input: payment_transaction_id
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<payment_transaction_id> |
2011: The payment ID is no longer eligible for refund processing (remaining refundable amount now equal to zero).
Associated Input: payment_transaction_id
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<payment_transaction_id> |
2014: The total amount of invoice line items selected for refund-related reversal amount exceeds the total designated refund amount.
Associated Inputs: invoice_no, invoice_line_no, invoice_line_reversing_amount
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<invoice_no>, <invoice_line_no>, <invoice_line_reversing_amount> |
2015: The refund amount submitted must be a valid number greater than zero but no greater than the remaining refundable payment amount.
Associated Input: total_refund_amount
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<total_refund_amount> |
2016: Could not find the corresponding charge line for the reversal line item number.
Associated Inputs: invoice_no, invoice_line_no
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<invoice_no>, <invoice_line_no> |
2017: Invalid refund-related reversal amount input. Please provide entries that are greater than zero and no greater than the remaining reversible amount of the invoice line item.
Associated Inputs: invoice_no, invoice_line_no
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<invoice_no>, <invoice_line_no> |
2018: Refunds of non-electronically-collected payments may only be recorded if a numeric refund check number is supplied.
Associated Input: refund_check_number
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<refund_check_number> |
2019: Could not create reversal transaction.
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2020: The given payment is not eligible for refund on this day.
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2021: Refund Check Number is longer than allowed
Associated Input: refund_check_number
Additional Comments: Maximum length is 38 characters.
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<refund_check_number> |
3113: Invalid amount entered. Please enter an amount for the maximum allowed currency specific decimal places for the issue_refund_to_acct_m API.
Associated Inputs: total_refund_amount, invoice_line_reversing_amount, open_amount
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<total_refund_amount>, <invoice_line_reversing_amount>, <open_amount> |
3114: A Refund Reversal, using a Rebill Action, is not supported for refunding NETS payments.
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3115: A Refund Reversal, using a Rebill Action, is not supported for reversing child account invoices.
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3020: Reversing date is not applicable for non-recurring service lines
Associated Input: Invoice_line_reversing_date
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<invoice_line_reversing_date> |
3021: refund amount cannot be null when do_write is set to true and auto_calc_refund is set to false or auto_calc_refund cannot be set to false when do_write is set to true and refund amount is not provided
Associated Inputs: total_refund_amount, do_write, auto_calc_refund
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<total_refund_amount>, <do_write>, <auto_calc_refund> |
3022: Invalid refund reason code
Associated Input: reason_code
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<reason_cd> |
4009: invalid cc number
Associated Inputs: cc_number, alt_pay_method, cc_num, pay_method_type
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<cc_number>, <alt_pay_method> |
4011: cc authorization failed
Associated Inputs: alt_pay_method, cc_number, cc_expire_mm, cc_expire_yyyy, pay_method_type
Additional Comments: $1 authorization has failed.
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<alt_pay_method>, <cc_number>, <cc_expire_mm>, <cc_expire_yyyy> |
4016: The payment processor does not accept refunds beyond the standard refund window
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4031: The payment processor does not support refund on this card.
Associated Inputs: alt_pay_method
Additional Comments: Refunds are not supported on all credit cards by all payment processors.
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<alt_pay_method> |
6052: The original payment was not made through a credit card.
Additional Comments: An alternate card is only permitted when payment was by credit card.
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6054: Refund cannot be processed for this payment, since its original payment method is inactive now.
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25020: Illegal characters entered
Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.
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<auth_key>, <client_acct_id>, <refund_check_number>, <comments>, <do_write>, <auto_calc_refund>, <invoice_line_reversing_date>, <client_receipt_id>, <is_unlinked_refund>, <cc_number>, <cvv>, <bill_first_name, <bill_last_name, <bill_company_name, <bill_address1, <bill_address2>, <bill_address3>, <bill_city>, <bill_locality>, <bill_country>, <bill_state_prov>, <bill_zip>, <bill_phone>, <bill_cell_phone>, <bill_work_phone>, <bill_email>, <soft_descriptor>, <soft_descriptor_customer_service>, <application_id>, <application_date>, <alt_caller_id>, <attach_qualifier_option>, <qualifier_name>, <qualifier_value> |
