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Aria Knowledge Central

reverse_authorized_electronic_payment_m Guide

Use this API to reverse an authorization on a customer's credit card or gift card. The authorization reversal time period varies by payment provider. Note: If the currency on an account is changed and there are pending authorizations, we will automatically reverse all pending authorizations that are in the prior currency. Authorizations reversal applies to the following payment methods: credit card, tokenized credit card, Paypal express checkout and gift cards.

API Specification: reverse_authorized_electronic_payment_m
Required Fields:
  • <client_no>
  • <auth_key>
  • <acct_no> or <client_acct_id>
  • <auth_no>
  • <reason_code>

Error Codes

Error Code/Description Associated Inputs

1001: unexpected error


 

1004: authentication error

Associated Inputs: auth_key, client_id, client_no


 

1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)

Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no


 

3056: The authorization record you are attempting to reverse is not valid or does not exist.

Associated Input: auth_no


 

3057: The authorization record you are attempting to reverse has already been submitted to your processor.

Associated Input: auth_no


 

3055: The requested authorization you are trying to reverse is more than 72 hours old and is no longer valid for reversal.

Associated Input: auth_no


 

3022: Invalid refund reason code

Associated Input: reason_code


 

6050: Could not reverse authorized electronic payment.


 

Additional Guidance

Input Fields
Field Name Notes
<reason_code>
Allowable Values
Values Description
1 Account charged in error
2 Goods/services not delivered
3 Customer dissatisfaction
4 Cancellation of pre-paid service
5 Good Will
6 Overpayment / Duplicate payment
7 Wrong/undesired payment source charged
99999999 Other
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