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Aria Knowledge Central

View Usage


Aria allows you to view the amount of usage for which a customer was billed during a particular time period. In addition, you can:

  • Track the currency amounts of your customers' unbilled usage balances, including retrieving only discarded usage.
  • Send your customers emails when their unbilled usage balances reach, exceed, or go below thresholds that you specified.
  • Send your customers email messages when their unbilled usage balances reach, exceed, or go below their unapplied service credit balances.
  • Provide discounts to customers who subscribe to usage-based services by using usage accumulation or usage pooling.

Viewing Usage

Getting Here: Click Accounts > search for an account > Usage

  1. From the Master Plan Instance field, select the plan instance to which the usage history applies.
  2. Click the calendar icons in the From Date and Through Date fields to define the usage history date range that you wish to view.
  3. From the Usage Type drop-down, select the desired usage category.

Note: A usage type is a category of a usage or volume-based service available for an account holder to consume. Common examples of usage-based services include mobile phone data plans and internet service provider bandwidth.

  1. If you wish to search only discarded usage, click the Retrieve discarded usage only checkbox.
  2. Click Retrieve Usage.

The usage history displays based on the values provided.

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