Skip to main content
Aria Knowledge Central

Assign a Surcharge to a Plan

Overview

This article provides the steps necessary to assign a surcharge to a Plan. Once a surcharge is assigned to a Plan, it is automatically assigned to an account when the account purchases that Plan.

Surcharges appear on invoices based on the following:

  • Once a surcharge is incurred on a Plan, the charge is added to the account invoice based on the surcharge definition.
  • If an account is assigned two Master Plan Instances within the same billing group, and each instance has the same surcharge on it, the surcharge appears twice on the invoice.
  • If an account is assigned two Master Plan Instances, each in a different billing group, and each instance has the same surcharge on it, the surcharge appears once on each invoice associated with each billing group.
  • If a surcharge is assigned directly to an account, and the surcharge is also assigned to a Master Plan Instance on the account, the surcharge appears twice on the account invoice.

Assigning a Surcharge to a Plan

Getting Here: Click Products > Plans

  1. Search for and select the desired Plan.
  2. Click the Billing & Invoicing tab.
    clipboard_eb4347638c59be915cfbce5ddce654908.png
  1. In the “Surcharges” field, locate the desired surcharge in the left box.
    clipboard_e2ee29ac64834b780feb8a6cadbd5422f.png
  1. Selecting the desired surcharge moves it to the right box, which attaches the surcharge to the Plan.
    clipboard_e2e156dfd437ef7dbd8794208a7b62713.png

Note: Only Surcharges created with an Assignment Level of Master Plan Instance or Account/Master Plan Instance will appear in the Surcharges selection window.

  1. Click Save.

The "Cell Phone Minutes - Overage" surcharge is now attached to the Plan.

Note: Surcharges can also be assigned to a Master Plan Instance via the create_account_complete_m or update_acct_plan_multi_m APIs.

  • Was this article helpful?