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Aria Knowledge Central

Web Service API Calls

Overview

You can track the history of API calls made to Aria by following the steps below.

Note: To make API calls to Aria, you must whitelist the IP addresses from which you will be making API calls.

Search the Web Service API Audit Log

Getting Here: Configuration Audit Logs Web Service API

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  1. Enter information for any of the fields to search by that parameter.
  • Request Date: The date on which the API call was made to Aria.
  • API Name: The name of the API call that was made to Aria.
  • Account Number: The account number of the customer whose information was updated or retrieved by the API call.
  • Calling IP: The IP address from which the API call was made.
  • Error Code: The error code returned by the API call.
  • Session ID: An Aria-assigned unique identifier for the instance of the API call.
  1. Click Search. Information about API calls display in the following columns:
  • API Name: The name of the API call that was made to Aria.
  • Request Date: The date on which the API call was made to Aria.
  • Elapsed Seconds: The number of seconds that the API call took to complete its task.
  • Account Number: The account number of the customer whose information was updated or retrieved by the API call.
    Note: If an alternate field to <acct_no>—such as <client_acct_id> or <user_id>—is used in an API call, and <do_write> is not false, you can still search by Account Number.
  • Receipt ID: The receipt ID that was passed into the API call (if any).
  • Error Code: The error code returned by the API call.
  • Error Message: The error message returned by the API call.
  • Calling IP: The IP address from which the API call was made.
  • Caller ID: Any additional value that you chose to pass into an API call.
  • Session ID: An Aria-assigned unique identifier for the instance of the API call.

Results of a Web Service API Audit Log Search

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  1. The parameters you searched for display here.
  2. Click Refine Search to update the search parameters.
  3. The Compare APIs button. To compare 2 to 5 APIs: 

    1. Check the checkbox next to each applicable API. You can check up to 5 APIs.
    2. Click the Compare APIs button. A screen displays with tabs for Details, Input Parameters and Output Parameters.
      Details

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      Input Parameters
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      Output Parameters
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    3. To download the comparison as a CSV file, click Export for each tab
  4. To view the details of a single API call, click the API name. The details display, including tabs for Details, Input Parameters and Output Parameters.
    Indiv API Details 10.0.png
    To download the API call details as a CSV file, click Export for each tab.

  5. You can search the log for Core API Calls related to a specific account by specifying an account number, even if the API call specified a <client_acct_id> or <user_id> (and not an <acct_no>).
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