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1004: authentication error
Associated Inputs: auth_key, client_id, client_no
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1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)
Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no
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1010: missing required parameters, Missing input: (object-name) is required with assignment_directive ($AriaNo)
Associated Inputs: all required inputs, typically one of the following: custom_rate_per_unit, custom_rate_seq_no, status_cd, dunning_state, userid, acct_no, client_acct_id, assignment_directive, billing_group_no, client_billing_group_id, threshold_billing_rule_no, client_threshold_billing_rule_id
Alternate Message Output
1010: username is required
1010: first name is required
1010: last name is required
1010: email is required
1010: roles are required
Associated APIs: create_user_m, get_user_details_m, delete_user_m, update_user_m
Associated Inputs: username, first_name, last_name, email, role_no
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1024: invalid date format
Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate
Additional Comments: All date inputs must be in yyyy-mm-dd format.
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1033: a parameter that represents a true or false value contains invalid input
Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write
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1035: invalid assignment directive, Invalid Assignment Directive: (assignment_directive)
Associated Inputs: master_plan_assign_directive, assignment_directive
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1049: Billing or Plan changes not allowed due to the account status, Cannot add assignment for account with status code -99, Cannot add assignment for account with status code 0
Associated Inputs: N/A
Additional Comments: This message indicates a processing problem.
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1099: invalid or previously used receipt ID
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3010: skus must have have units greater than zero
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3034: Invalid Bill immediate option
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3040: Order Statement Message exceeded 1000 characters
Associated Input: statement_message
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3041: Invalid date format for fulfilled_date.
Associated Input: fulfilled_date
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3118: The client_order_id provided already exists.
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4006: invalid pay method or alternate pay method
Associated Inputs: alt_pay_method, pay_method_type, pay_method_type
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4008: invalid expiration date
Associated Inputs: alt_pay_method, cc_expire_mm, cc_expire_yyyy, credit_expiry_date, pay_method_type
Additional Comments: Dates must be in yyyy-mm-dd format. For update_payment_method_token_m, the date must be a future date.
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4009: invalid cc number
Associated Inputs: cc_number, alt_pay_method, cc_num, pay_method_type
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4010: invalid bank draft info
Associated Inputs: bank_acct_no, bank_routing_no, alt_pay_method
Additional Comments:
- The client parameter BANK_DRAFT_INDICATOR must be enabled.
- Bank_acct_no and bank_routing_no are required.
- Valid bank_routing_no from Aria's ABA lookup in case of US address.
- Bank_routing_no must be numeric.
- For US, bank_routing_no should be 9 digits in length (left padded with zeros).
- Bank_routing_no must pass checksum validation.
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4011: cc authorization failed
Associated Inputs: alt_pay_method, cc_number, cc_expire_mm, cc_expire_yyyy, pay_method_type
Additional Comments: $1 authorization has failed.
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5017: invalid iso country code
Associated Inputs country, bank_country_cd, bill_country
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5029: invalid item or sku
Associated Inputs: filter_item_no, filter_client_item_id, client_sku
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5054: The Account Contact name, Billing Contact name, and Statement Contact name must be the same for consumer accounts.
Additional Comments: The first name, middle initial and last name of account contact, billing contact and statement contact must be the same when consumer_acct_ind = 1.
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6021: Invalid state_prov entered
Associated Inputs: bill_state_prov, state_prov, stmt_state_prov, bill_state_prov
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6027: IBAN is alphanumeric and is 15 to 34 characters in length
Associated Inputs: iban, alt_pay_method_iban
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6029: Bank swift code is alphanumeric and is 8 or 11 characters in length
Associated Inputs: bank_swift_cd, alt_pay_method
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6031: BBAN is numeric and up to 16 digits
Associated Inputs: alt_payment_method, bank_acct_no
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6032: Bank ID code is numeric and up to 10 digits
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6033: Bank branch code is numeric and up to 10 digits
Associated Inputs: bank_branch_cd
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6034: Basic bank account number or IBAN is required for Direct Debit
Associated Inputs: iban, bank_acct_no
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6051: Invalid Billing sequence number.
Associated Input: seq_no
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6053:Either IBAN or Agreement ID is required for this payment method.
Associated Inputs: iban, bill_agreement_id, pay_method_type, alt_pay_method
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7012: Single order billing not allowed because account status prevents it.
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7032: Single order billing not allowed because Plan instance status prevents it
Associated Inputs: plan_instance_status
Additional Comments: This error occurs in the following situations:
- The Plan instance status code allows billability and the invoice option is "NONE".
- If the Plan instance status does not allow billability.
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12010: Client account group does not exist
Associated Inputs: collections_acct_group_no, client_acct_group_id, alt_client_acct_group_id
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14002: invalid Supplemental Plan no
Associated Inputs: plan_no
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14006: invalid rate schedule no
Associated Inputs: acct_rate_schedule_no, mpi_rate_schedule_no, master_plans_detail, alt_rate_schedule_no, supp_plan.alt_rate_schedule_no
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14012: Alternate rate schedule's currency does not match the account's currency.
Associated Inputs: alt_rate_schedule_no, client_alt_rate_schedule_id
Additional Comments: The alt_rate_schedule currency does not match the account currency.
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14037: Invalid client sSupplemental Plan ID
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14038: Invalid client Master Plan id
Associated Inputs: client_resp_master_plan_inst_id
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14039: Invalid client rate schedule id
Associated Inputs: client_alt_rate_schedule_id, rollover_client_rate_sched_id
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14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid Plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".
Associated Inputs: plan_instance_no, master_plan_instance_id, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id
Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.
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14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client Plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".
Associated Inputs: client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id
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14049: Invalid parent Plan instance no
Associated Inputs: parent_plan_instance_no
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15001: invalid coupon code
Associated Inputs: coupon_codes
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15002: coupon expired
Associated Inputs: coupon_codes, coupon_cd
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15003: coupon already applied to account
Associated Inputs: coupon_cd, coupon_cd
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15011: The coupon code provided for this account or Master Plan does not match its specified Coupon Applicability Scope, which determines whether the coupon is available at the account level, the Master Plan Instance level, or both.
Associated Inputs: coupon_cd
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18005: Invalid Template number
Associated Inputs: alt_msg_template_no, cn_alt_msg_template_no, alt_inv_template_no, alt_stmt_template_no
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18006: Invalid client template id
Associated Inputs: client_cn_alt_msg_template_id, client_alt_msg_template_id, client_alt_inv_template_id
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25009: One or more provided inventory items are not eligible for purchase.
Associated Inputs: client_sku
Additional Comments: Inventory items are not mapped to the Plans on the account.
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25010: One or more provided inventory items are Inactive.
Associated Inputs: client_sku
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25020: Illegal characters entered
Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.
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25045: One or more fraud control fields are missing or invalid fraud control field name
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25046: One or more fraud control fields values are missing or invalid fraud control value
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29001: The service location provided is not valid.
Associated Inputs: svc_location_no, item_svc_location_no
Additional Comments: The given service location is not available for the client.
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29002: The client service location id provided is not valid.
Associated Inputs: client_svc_location_id, client_item_svc_location_id
Additional Comments: The given service location ID is not available for the client.
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29003: The service location provided has been disabled or deleted and cannot be associated with a Plan instance.
Associated Inputs: svc_location_no, item_svc_location_no
Additional Comments: The given service location must be active.
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29004: Provided contact idx is invalid.
Associated Inputs: contact_idx, bill_contact_idx, stmt_contact_idx, dest_contact_idx, item_dest_contact_idx
Additional Comments: When there is no matching map index available for acct_contact_idx, contact_idx, bill_contact_idx, stmt_contact_idx, dest_contact_idx, item_dest_contact_id, this error occurs.
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29005: The contact number provided is invalid for the specified account.
Associated Inputs: acct_contact_no, bill_contact_no, stmt_contact_no
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