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Aria Knowledge Central

create_order_with_plan_m Error Messages

Overview

The following error codes can be generated by the create_order_with_plan_m API.

Error Code/Description Associated Inputs

1001: unexpected error

 

1004: authentication error

 

1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)

 

1010: missing required parameters, Missing input: (object-name) is required with assignment_directive ($AriaNo)

 

1016: invalid input

Additional Comments:  This error can be caused by the wrong type of input; for example, text in a numbers-only field, or specifying a value other than one of the documented allowable values.

<installment_amount>, <installment_term_length>

1024: invalid date format

Additional Comments: All date inputs must be in yyyy-mm-dd format.

 

1033:  a parameter that represents a true or false value contains invalid input

 

1035: invalid assignment directive, Invalid Assignment Directive: (assignment_directive)

 

1049: Billing or Plan changes not allowed due to the account status, Cannot add assignment for account with status code -99, Cannot add assignment for account with status code 0

Additional Comments: This message indicates a processing problem.

 

1099: invalid or previously used receipt ID

 

3010: skus must have have units greater than zero

 

3034: Invalid Bill immediate option

 

3040: Order Statement Message exceeded 1000 characters

 

3041: Invalid date format for fulfilled_date.

 

3118: The client_order_id provided already exists.

 

4006: invalid pay method or alternate pay method

 

4008: invalid expiration date

Additional Comments: Dates must be in yyyy-mm-dd format. For update_payment_method_token_m, the date must be a future date.

 

4009: invalid cc number

 

4010: invalid bank draft info

Additional Comments:

  1. The client parameter BANK_DRAFT_INDICATOR must be enabled.
  2. Bank_acct_no and bank_routing_no are required.
  3. Valid bank_routing_no from Aria's ABA lookup in case of US address.
  4. Bank_routing_no must be numeric.
  5. For US, bank_routing_no should be 9 digits in length (left padded with zeros).
  6. Bank_routing_no must pass checksum validation.
 

4011: cc authorization failed

Additional Comments: $1 authorization has failed.

 

5017: invalid iso country code

 

5029: invalid item or sku

 

5054: The Account Contact name, Billing Contact name, and Statement Contact name must be the same for consumer accounts.

Additional Comments: The first name, middle initial and last name of account contact, billing contact and statement contact must be the same when consumer_acct_ind = 1.

 

6021: Invalid state_prov entered

 

6027: IBAN is alphanumeric and is 15 to 34 characters in length

 

6029: Bank swift code is alphanumeric and is 8 or 11 characters in length

 

6031: BBAN is numeric and up to 16 digits

 

6032: Bank ID code is numeric and up to 10 digits

 

6033: Bank branch code is numeric and up to 10 digits

 

6034: Basic bank account number or IBAN is required for Direct Debit

 

6051: Invalid Billing sequence number.

 

6053:Either IBAN or Agreement ID is required for this payment method. 

 

7012: Single order billing not allowed because account status prevents it.

 

7032: Single order billing not allowed because Plan instance status prevents it

Additional Comments: This error occurs in the following situations:

  1. The Plan instance status code allows billability and the invoice option is "NONE".
  2. If the Plan instance status does not allow billability.
 

12010: Client account group does not exist

 

14002: invalid Supplemental Plan no

 

14006: invalid rate schedule no

 

14012: Alternate rate schedule's currency does not match the account's currency.

Additional Comments: The alt_rate_schedule currency does not match the  account currency.

 

14037: Invalid client sSupplemental Plan ID

 

14038: Invalid client Master Plan id

 

14039: Invalid client rate schedule id

 

14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid Plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".

Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.

 

14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client Plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".

 

14049: Invalid parent Plan instance no

 

15001: invalid coupon code

 

15002: coupon expired

 

15003: coupon already applied to account

 

15011: The coupon code provided for this account or Master Plan does not match its specified Coupon Applicability Scope, which determines whether the coupon is available at the account level, the Master Plan Instance level, or both.

 

18005: Invalid Template number

 

18006: Invalid client template id

 

25009: One or more provided inventory items are not eligible for purchase.

Additional Comments: Inventory items are not mapped to the Plans on the account.

 

25010: One or more provided inventory items are Inactive.

 

25020: Illegal characters entered

 

25045: One or more fraud control fields are missing or invalid fraud control field name

 

25046: One or more fraud control fields values are missing or invalid fraud control value

 

29001: The service location provided is not valid.

Additional Comments: The given service location is not available for the client.

 

29002: The client service location id provided is not valid.

Additional Comments: The given service location ID is not available for the client.

 

29003: The service location provided has been disabled or deleted and cannot be associated with a Plan instance.

Additional Comments: The given service location must be active.

 

29004: Provided contact idx is invalid.

Additional Comments: When there is no matching map index available for acct_contact_idx, contact_idx, bill_contact_idx, stmt_contact_idx, dest_contact_idx, item_dest_contact_id, this error occurs.

 

29005: The contact number provided is invalid for the specified account.

 
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