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1004: authentication error
Associated Inputs: auth_key, client_id, client_no
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<auth_key>, <client_no> |
1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)
Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no
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<acct_no>, <client_acct_id> |
1010: missing required parameters, Missing input: (object-name) is required with assignment_directive ($AriaNo)
Associated Inputs: all required inputs, typically one of the following: custom_rate_per_unit, custom_rate_seq_no, status_cd, dunning_state, userid, acct_no, client_acct_id, assignment_directive, billing_group_no, client_billing_group_id, threshold_billing_rule_no, client_threshold_billing_rule_id
Alternate Message Output
1010: username is required
1010: first name is required
1010: last name is required
1010: email is required
1010: roles are required
Associated APIs: create_user_m, get_user_details_m, delete_user_m, update_user_m
Associated Inputs: username, first_name, last_name, email, role_no
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<custom_rate_per_unit>, <custom_rate_seq_no>, <acct_no>, <client_acct_id> |
1016: invalid input, acct_no: (acct_no) is not a valid long, assignment_directive: (assignment_directive) is not a valid long, “billing_group_no: (billing_group_no) is not a valid long, threshold_billing_rule_no: (threshold_billing_rule_no) is not a valid long
Associated Inputs: alt_service_no_to_apply, assignment_directive, auto_skip_to_next_bill_date, client_billing_group_id, custom_rate_service_no/custom_rate_client_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_service_no, eligible_plan_no, eligible_service_no, email, force_master_bill_date_reset, fulfillment_only, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, invoice_no, length_months, end_date, limit, limit_records, modify_directive, contract_plan_instances_update, modify_directive, contract_plan_instances_update, offset, percent_amount, percent_eval_plan_instance_no, client_percent_eval_plan_instance_id, percent_eval_service_no, client_percent_eval_service_id, phone_ext, work_phone_ext, plan_unit_inst_status_cd, plan_units, reason_code, start_date, end_date, start_date, end_date, status_cd, acct_no, assignment_directive, billing_group_no, threshold_billing_rule_no
Additional Comments: This error can be caused by the wrong type of input, for example, text in a numbers-only field, an or specifying a value other than one of the documented allowable values.
- For the get_order_m API, this is the error code returned when the user passes an invalid order value for the <status_filter_cd> input which is other than the allowed values (0/null, 1, 2, 3, 4 and 5).
- For the bulk_cancel_order_m API, invalid input can occur with the <order_status_directive> argument. Allowed values are 0, 1, 2, 3, 4/null, 5 and 6.
- For the get_acct_coupon_details_m API, invalid input can occur with the <include_all_active> input parameter (values are 0, 1 or NULL).
Alternate Message Output
1016: username cannot be longer than 30 characters
1016: first_name cannot be longer than 30 characters
1016: last_name cannot be longer than 30 characters
Associated APIs: create_user_m, update_user_m
Associated Inputs: username, first_name, last_name
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<custom_rate_service_no/custom_rate_client_service_id>, <plan_instance_no>, <client_plan_instance_id>, <length_months>, <start_date>, <end_date>, <acct_no> |
1033: a parameter that represents a true or false value contains invalid input
Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write
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<cascade_action>, <do_auto_discard> |
14004: Invalid_plan_no
Associated Inputs: new_plan_no, rollover_plan_no
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<rollover_plan_no> |
14014: When entering custom rates, the end sequence number of one tier must immediately precede the start sequence number of the next tier. Alt: invalid rate tier structure
Associate Inputs: custom_rate_to_unit, custom_rate_seq_no
Additional Comments:
When entering custom rates, the tiers must be continuous, that is, the end sequence number of one tier must immediately precede the start sequence number of the next tier. In addition, the rate schedule must have the same number of units in each tier, and the same number of tiers, as the schedule on which it is based. From_units must be greater than - and less than to_units.
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<custom_rate_to_unit>, <custom_rate_seq_no> |
14015: The custom rates for services other than usage and recurring types can have only one tier with rate_seq_no set to 1, the from_unit set to 1 and to_unit left empty. Alt: custom from and to units not supported for given service_no
Associated Inputs: custom_rate_from_unit, custom_rate_to_unit
Additional Comments: For the custom rate sequence, the "from" unit in one tier is not immediately after the end unit in the previous tier. Tiers are not allowed for other than recurring and usage services.
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<custom_rate_from_unit>, <custom_rate_to_unit> |
14035: Invalid client Plan id
Associated Inputs: client_plan_id, custom_rate_client_plan_instance_id
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<custom_rate_client_plan_instance_id> |
14036: Invalid client service id
Associated Inputs: client_service_id, client_plan_instance_service_id, client_percent_eval_service_id, custom_rate_client_service_id
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<custom_rate_client_service_id> |
14039: Invalid client rate schedule id
Associated Inputs: client_alt_rate_schedule_id, rollover_client_rate_sched_id
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<rollover_client_rate_sched_id> |
14043: Invalid Plan instance rate_seq combination
Associated Inputs: custom_rate_from_unit, custom_rate_to_unit
Additional Comments: If the from/to units are not specified, the given rate_seq_no must be a valid rate_seq_no.
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<custom_rate_from_unit>, <custom_rate_to_unit> |
14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid Plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".
Associated Inputs: plan_instance_no, master_plan_instance_id, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id
Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.
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<plan_instance_no>,<client_plan_instance_id> |
14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client Plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".
Associated Inputs: client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id
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<client_plan_instance_id> |
14082: Plan instance specified for contract completion rate schedule rollover is not included in the contract definition
Associated Inputs: custom_rate_plan_instance_no, custom_rate-client_plan_instance_id
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<custom_rate_plan_instance_no>, <custom_rate_client_plan_instance_id> |
16011: This account is ineligible for new contract creation because it has a universal contract in effect.
Associated Inputs: acct_no, client_acct_id
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<acct_no>, <client_acct_id> |
16012: Contract end date is less than start date
Associated Inputs: date_range_start, date_range_end, start_date, end_date, length_months
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<start_date>, <end_date>, <length_months> |
16013: Unsupported contract type
Associated Inputs: contract_type_no, type_no
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<type_no> |
16019: Multi Plan instance contract cannot be created because the given Plan instance statuses on this account are Suspended, Pending Cancellation, Cancelled or Terminated.
Associated Inputs: plan_instance_no, client_plan_instance_id
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<plan_instance_no>, <client_plan_instance_id> |
16020: The target Plan used for contract rollovers must be a sibling of the existing Plan in the product catalog.
Associated Inputs: rollover_plan_no, client_rollover_plan_id
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<rollover_plan_no> |
16021: The currency for the contract completion rollover target rate schedule must match the currency on the account.
Associated Inputs: rollover_rate_sched_no/rollover_client_rate_sched_id
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<rollover_rate_sched_no>, <rollover_client_rate_sched_id> |
16022: The contract rollover target rate schedule is not associated with the contract completion rollover target Plan.
Associated Inputs: rollover_rate_sched_no, rollover_client_rate_sched_id
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<rollover_rate_sched_no>, <rollover_client_rate_sched_id> |
16023: The contract completion target rate schedule rollover is not associated with the Plan instance specified.
Associated Inputs: rollover_rate_sched_no, rollover_client_rate_sched_id
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<rollover_rate_sched_no>, <rollover_client_rate_sched_id> |
16024: The contract rollover target Plan no is ineligible because it must be Master Plan no
Associated Inputs: rollover_plan_no, rollover_client_plan_id
Additional Comments: The current and rollover Plan types must match.
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<rollover_plan_no>, <rollover_client_plan_id> |
16025: The contract rollover target Plan no is ineligible because it must be Supplemental Plan
Associated Inputs: rollover_plan_no, rollover_client_plan_id
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<rollover_plan_no>, <rollover_client_plan_id> |
16030: The contract start date must be on or after the earliest effective date (plan assignment date or retroactive start date) of the Plans covered by the contract.
Associated Inputs: contract_start_date, start_date
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<start_date> |
16031: duplicate client contract id.
Associated Input: client_contract_id, new client_contract_id
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<client_contract_id> |
16033: The contract end date cannot be earlier than today (whether provided as input or calculated based on the contract term and start date).
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25020: Illegal characters entered
Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.
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All character field inputs like <create_comments>, etc. |