update_contact_m Guide

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Updates contact information for Aria accounts or Billing Groups.

API Specification:	update_contact_m
Required Fields:	<client_no> <auth_key> <acct_no> <contact_ind>

Additional Guidance

Input Fields

Field Name:

Notes:

<contact_ind>

When selecting Option 1, the service destination contact is also updated. Also for Option 1, other objects linked to this account contact will also be mapped to the updated contact. For Option 5, other objects linked to this account contact will be retained with the old contact. Specifically, "other objects" above refers to "payment method, billing group statement, and service destination".

Allowable Values

Values	Description
1	Account Contact - Other objects linked to this account contact will also be mapped to the updated contact. Here, "other objects" refers specifically to payment method, billing group statement, and service destination.
2	Primary Billing Contact - Primary payment method’s contact of a given billing group.
3	Secondary Billing Contact - Refers to backup payment method’s contact of a given billing group.
4	Statement Contact - Statement contact of a given billing group.
5	Account Contact Only - Other objects linked to this account contact will be retained with the old contact. Here, "other objects" refers specifically to payment method, billing group statement, and service destination.

Error Codes

Error Code/Description	Associated Inputs
1001: unexpected error
1002: no data found
1004: authentication error Associated Inputs: auth_key, client_id, client_no	<client_no>, <auth_key>
1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id) Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no	<acct_no>, <client_acct_id>
1016: invalid input Additional Comments: This error can be caused by the wrong type of input; for example, text in a numbers-only field, or specifying a value other than one of the documented allowable values.	<client_no>, <acct_no>, <contact_ind>, <billing_group_no>
1024: invalid date format Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate Additional Comments: All date inputs must be in yyyy-mm-dd format.	<birthdate>, <application_date>
5017: invalid iso country code Associated Inputs country, bank_country_cd, bill_country	<country_cd>
5018: account in uneditable status Additional Comments: If the account is in an archived state, edit is not allowed.
6021: Invalid state_prov entered Associated Inputs: bill_state_prov, state_prov, stmt_state_prov, bill_state_prov	<state_prov>
25020: Illegal characters entered Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.	<auth_key>, <client_billing_group_id>, <first_name>, <middle_initial>, <last_name>, <company_name>, <address1>, <address2>, <address3>, <city>, <locality>, <state_prov>, <country_cd>, <postal_cd>, <phone>, <phone_ext>, <cell_phone>, <work_phone>, <work_phone_ext>, <fax>, <email>, <birthdate>, <client_acct_id>, <application_id>, <application_date>, <alt_caller_id>, <attach_qualifier_option>, <qualifier_name>, <qualifier_value>
26009: Invalid contact Type Indicator Associated Input: contact_ind	<contact_ind>
26010: Invalid billing group number Associated Inputs: billing_group_no	<billing_group_no>
26011: Missing billing group identifier Associated Inputs: billing_group_no, client_billing_group_id Additional Comments: Billing group is required for contact type 2, 3, and 4.	<billing_group_no>, <client_billing_group_id>