1004: authentication error
Associated Inputs: auth_key, client_id, client_no
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<client_no>, <auth_key> |
1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)
Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no
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<acct_no>, <client_acct_id> |
1016: invalid input, acct_no: (acct_no) is not a valid long, assignment_directive: (assignment_directive) is not a valid long, “billing_group_no: (billing_group_no) is not a valid long, threshold_billing_rule_no: (threshold_billing_rule_no) is not a valid long
Associated Inputs: alt_service_no_to_apply, assignment_directive, auto_skip_to_next_bill_date, client_billing_group_id, custom_rate_service_no/custom_rate_client_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_service_no, eligible_plan_no, eligible_service_no, email, force_master_bill_date_reset, fulfillment_only, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, invoice_no, length_months, end_date, limit, limit_records, modify_directive, contract_plan_instances_update, modify_directive, contract_plan_instances_update, offset, percent_amount, percent_eval_plan_instance_no, client_percent_eval_plan_instance_id, percent_eval_service_no, client_percent_eval_service_id, phone_ext, work_phone_ext, plan_unit_inst_status_cd, plan_units, reason_code, start_date, end_date, start_date, end_date, status_cd, acct_no, assignment_directive, billing_group_no, threshold_billing_rule_no
Additional Comments: This error can be caused by the wrong type of input, for example, text in a numbers-only field, an or specifying a value other than one of the documented allowable values.
- For the get_order_m API, this is the error code returned when the user passes an invalid order value for the <status_filter_cd> input which is other than the allowed values (0/null, 1, 2, 3, 4 and 5).
- For the bulk_cancel_order_m API, invalid input can occur with the <order_status_directive> argument. Allowed values are 0, 1, 2, 3, 4/null, 5 and 6.
- For the get_acct_coupon_details_m API, invalid input can occur with the <include_all_active> input parameter (values are 0, 1 or NULL).
Alternate Message Output
1016: username cannot be longer than 30 characters
1016: first_name cannot be longer than 30 characters
1016: last_name cannot be longer than 30 characters
Associated APIs: create_user_m, update_user_m
Associated Inputs: username, first_name, last_name
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<client_no>, <acct_no>, <contact_ind>, <billing_group_no> |
1024: invalid date format
Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate
Additional Comments: All date inputs must be in yyyy-mm-dd format.
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<birthdate>, <application_date> |
5017: invalid iso country code
Associated Inputs country, bank_country_cd, bill_country
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<country_cd> |
5018: account in uneditable status
Additional Comments: If the account is in an archived state, edit is not allowed.
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6021: Invalid state_prov entered
Associated Inputs: bill_state_prov, state_prov, stmt_state_prov, bill_state_prov
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<state_prov> |
25020: Illegal characters entered
Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.
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<auth_key>, <client_billing_group_id>, <first_name>, <middle_initial>, <last_name>, <company_name>, <address1>, <address2>, <address3>, <city>, <locality>, <state_prov>, <country_cd>, <postal_cd>, <phone>, <phone_ext>, <cell_phone>, <work_phone>, <work_phone_ext>, <fax>, <email>, <birthdate>, <client_acct_id>, <application_id>, <application_date>, <alt_caller_id>, <attach_qualifier_option>, <qualifier_name>, <qualifier_value> |
26009: Invalid contact Type Indicator
Associated Input: contact_ind
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<contact_ind> |
26010: Invalid billing group number
Associated Inputs: billing_group_no
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<billing_group_no> |
26011: Missing billing group identifier
Associated Inputs: billing_group_no, client_billing_group_id
Additional Comments: Billing group is required for contact type 2, 3, and 4.
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<billing_group_no>, <client_billing_group_id> |
