| Error Code/Description |
Associated Inputs |
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1004: authentication error
Associated Inputs: auth_key, client_id, client_no
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<auth_key>, <client_id>, <client_no> |
1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)
Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no
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<acct_no>, <account_no>, <client_acct_id>, <user_id>, <userid>, <parent_acct_no> |
1016: invalid input, acct_no: (acct_no) is not a valid long, assignment_directive: (assignment_directive) is not a valid long, “billing_group_no: (billing_group_no) is not a valid long, threshold_billing_rule_no: (threshold_billing_rule_no) is not a valid long
Associated Inputs: alt_service_no_to_apply, assignment_directive, auto_skip_to_next_bill_date, client_billing_group_id, custom_rate_service_no/custom_rate_client_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_service_no, eligible_plan_no, eligible_service_no, email, force_master_bill_date_reset, fulfillment_only, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, invoice_no, length_months, end_date, limit, limit_records, modify_directive, contract_plan_instances_update, modify_directive, contract_plan_instances_update, offset, percent_amount, percent_eval_plan_instance_no, client_percent_eval_plan_instance_id, percent_eval_service_no, client_percent_eval_service_id, phone_ext, work_phone_ext, plan_unit_inst_status_cd, plan_units, reason_code, start_date, end_date, start_date, end_date, status_cd, acct_no, assignment_directive, billing_group_no, threshold_billing_rule_no
Additional Comments: This error can be caused by the wrong type of input, for example, text in a numbers-only field, an or specifying a value other than one of the documented allowable values.
- For the get_order_m API, this is the error code returned when the user passes an invalid order value for the <status_filter_cd> input which is other than the allowed values (0/null, 1, 2, 3, 4 and 5).
- For the bulk_cancel_order_m API, invalid input can occur with the <order_status_directive> argument. Allowed values are 0, 1, 2, 3, 4/null, 5 and 6.
- For the get_acct_coupon_details_m API, invalid input can occur with the <include_all_active> input parameter (values are 0, 1 or NULL).
Alternate Message Output
1016: username cannot be longer than 30 characters
1016: first_name cannot be longer than 30 characters
1016: last_name cannot be longer than 30 characters
Associated APIs: create_user_m, update_user_m
Associated Inputs: username, first_name, last_name
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<alt_service_no_to_apply>, <assignment_directive>, <auto_skip_to_next_bill_date>, <client_billing_group_id>, <custom_rate_service_no/custom_rate_client_service_id>, <plan_instance_no>, <plan_instance_service_no>, <client_plan_instance_id>, <client_plan_instance_service_id>, <plan_instance_no>, <plan_instance_service_no>, <client_plan_instance_id>, <client_plan_instance_service_id>, <plan_instance_service_no>, <eligible_plan_no>, <eligible_service_no>, <email>, <force_master_bill_date_reset>, <fulfillment_only>, <include_master_plans>, <include_supp_plans>, <include_billing_groups>, <include_payment_methods>, <include_master_plans>, <include_supp_plans>, <include_billing_groups>, <include_payment_methods>, <invoice_no>, <length_months>, <end_date>, <limit>, <limit_records>, <modify_directive>, <contract_plan_instances_update>, <modify_directive>, <contract_plan_instances_update>, <offset>, <percent_amount>, <percent_eval_plan_instance_no>, <client_percent_eval_plan_instance_id>, <percent_eval_service_no>, <client_percent_eval_service_id>, <phone_ext>, <work_phone_ext>, <plan_unit_inst_status_cd>, <plan_units>, <reason_code>, <start_date>, <end_date>, <start_date>, <end_date>, <status_cd>, <acct_no>, <assignment_directive>, <billing_group_no>, <threshold_billing_rule_no> |
1024: invalid date format
Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate
Additional Comments: All date inputs must be in yyyy-mm-dd format.
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<bill_birthdate>, <birthdate>, <degrade_date>, <initial_credit_date>, <invoice_line_reversing_date>, <service_fulfillment_date>, <queue_date>, <start_bill_date>, <end_bill_date>, <start_date>, <end_date>, <stmt_birthdate>, <bill_birthdate> |
1033: a parameter that represents a true or false value contains invalid input
Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write
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<alt_collect_on_approve>, <alt_send_statement_on_approve>, <cancel_orders_on_discard>, <cascade_action, do_auto_discard>, <do_collect>, <change_status_after_coll>, <reset_dates_after_status>, <disable_existing_on_update>, <do_write, exclude_terminated_plan_inst>, <include_all_rate_schedules>, <include_plan_hierarchy>, <retrieve_bundled_nso>, <retrieve_included_nso, <include_translations>, <include_inactive_items>, <include_invoice_activity_eligibility>, <include_rs_summary>, <include_translations>, <include_service_supp_fields>/<include_product_fields>/, <include_plan_instance_fields>/<include_plan_services>, <include_surcharges>, <include_void_transactions>, <include_voided>, <invoice_unbilled_usage>, <is_unlinked_refund>, <record_cc_on_auth_failure>, <retrieve_excluded_usage, <send_email>, <usage_pooling>, <do_write> |
3108: The invoice for this account cannot be generated at this time, since there is another invoice in progress for the same billing group.
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7035: The Plan selected for update is a Master Plan. The force_master_bill_date_reset input can only be used in conjunction with Supplemental Plans. Please clear the value of force_master_bill_date_reset or input a Supplemental Plan.
Associated Inputs: force_master_bill_date_reset
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<force_master_bill_date_reset> |
7036: The Plan selected for update is a Supplemental Plan. The force_bill_date_reset input can only be used in conjunction with Master Plans. Please clear the value of force_bill_date_reset or input a Master Plan.
Associated Inputs: force_bill_date_reset
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<force_bill_date_reset> |
7037: The Plan selected for update is a Supplemental Plan. The force_bill_date_reset input can only be used in conjunction with a status change associated with a Master Plan. Please clear the value of force_bill_date_reset or remove the Supplemental Plan status change from the queue.
Associated Inputs: force_bill_date_reset
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<force_bill_date_reset> |
14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid Plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".
Associated Inputs: plan_instance_no, master_plan_instance_id, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id
Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.
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<plan_instance_no>, <master_plan_instance_id>, <filter_plan_instance_no>, <percent_eval_plan_instance_no>, <client_plan_instance_id> |
14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client Plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".
Associated Inputs: client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id
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<client_plan_instance_id>, <client_master_plan_instance_id>, <client_percent_eval_plan_instance_id> |
14122: The assignment_directive provided is not valid for the queue_edit_directive specified
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14128: Supplemental Plan instance cannot be executed immediately or the date cannot be changed to before the effective date for the corresponding parent Plan instance
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14136: Offset months must be greater than or equal to 0.
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24011: Invalid Queue Edit Directive.
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24012: Duplicate of Queue Id / Plan Instance No / Client Plan Instance Id found.
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24014: Not a valid Queue Id.
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