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Aria Knowledge Central

send_acct_email_m Guide

Sends a specified message type to a particular account holder identified by a user ID.

API Specification: send_acct_email_m
Required Fields:
  • <client_no>
  • <auth_key>
  • <user_id>

 

Additional Guidance

Input Fields
Field Name Notes
<template_class>
Allowable Values
Values Description
A Account Activation
W Account Welcome
P Password Reminder/Reset
S Service Plan Change
N Account Comment/Note
<contact_no>

Each contact associated with an account has a unique contact number. When specified in this API call, that contact will receive the email generated.

Finding a Contact Number

The API call get_acct_contacts_m returns contact numbers in the following fields:

  • <contact_no>: The account contact number.
  • <bill_contact_no>: The billing contact number.
  • <stat_contact_no>: The statement contact number.

There are a few alternative contact numbers get_acct_contacts_m also returns if they exist.

You can also find a contact number:

  1. In the Aria Billing UI on the Contacts tab of the Account Overview in the Contact ID column:acct_contacts_tab_abc.png
  2. In the Customer Care Portal on the Contacts screen of an account by mousing over the name of the desired contact: acct_contacts_tab_ccp.png

 

Error Codes

Error Code/Description Associated Inputs

1001: unexpected error

 

1004: authentication error

Associated Inputs: auth_key, client_id, client_no

<client_no>, <auth_key>

1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)

Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no

<user_id>

18006: Invalid client template id

Associated Inputs: client_cn_alt_msg_template_id, client_alt_msg_template_id, client_alt_inv_template_id

<template_no>
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