Skip to main content
Aria Knowledge Central

create acct billing group m Error Messages

Error Codes

Error Code/Description Associated Inputs

1001: unexpected error

 

1004: authentication error

Associated Inputs: auth_key, client_id, client_no

<auth_key>, <client_no>

1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)

Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no

<acct_no>, <client_acct_id>

1024: invalid date format

Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate

Additional Comments: All date inputs must be in yyyy-mm-dd format.

<bill_birthdate>, <stmt_birthdate>

1500: Unsupported bank/country code for this payment method.

Associated Inputs: proc_status_code, proc_status_code, bank_country_cd

Additional Comments: Added in support of ACH payments via Direct Debit (country code must be US).

<bank_country_cd>

4019: Invalid Bank Account Type.

Associated Inputs: alt_pay_method, bank_acct_type

<bank_acct_type>

4044: Missing a required value. Please check that either bank_account_no, bank_routing_number or agreement_id is present.

 

25020: Illegal characters entered

Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.

 

5054: The Account Contact name, Billing Contact name, and Statement Contact name must be the same for consumer accounts.

Additional Comments: The first name, middle initial and last name of account contact, billing contact and statement contact must be the same when consumer_acct_ind = 1.

 

14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid Plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".

Associated Inputs: plan_instance_no, master_plan_instance_id, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id

Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.

<plan_instance_no>, <client_plan_instance_id>

14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client Plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".

Associated Inputs: client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id

<client_plan_instance_id>

26035: Invalid Payment option.

Associated Inputs: payment_option

Additional Comments: The payment_option is not "TERMS" or "METHODS".

<payment_option>

26036: Payment Terms Required.

Associated Inputs: payment_option, payment_terms_no, client_payment_term_id

Additional Comments: The payment_option is "TERMS" and the payment_terms_no or client_payment_term_id was not entered.

<payment_option>, <payment_terms_no>, <client_payment_term_id>

29005: The contact number provided is invalid for the specified account.

Associated Inputs: acct_contact_no, bill_contact_no, stmt_contact_no

<bill_contact_no>, <stmt_contact_no>

5017: invalid iso country code

Associated Inputs country, bank_country_cd, bill_country

<bill_country>

5075: Only self-pay Master Plan Instances can be assigned to a Billing Group.

 

6021: Invalid state_prov entered

Associated Inputs: bill_state_prov, state_prov, stmt_state_prov, bill_state_prov

<bill_state_prov>, <stmt_state_prov>

26008: Provided payment_method_id does not exist for this account.

Associated Inputs: payment_method_no, payment_method_no, client_payment_method_id, primary_payment_method_no, backup_payment_method_no

<client_payment_method_id>, <primary_payment_method_no>, <backup_payment_method_no>

26007: Provided client defined pay method ID does not exist for this account.

Associated Inputs: client_payment_method_id, client_primary_payment_method_id, client_backup_payment_method_id

<client_payment_method_id>, <client_primary_payment_method_id>, <client_backup_payment_method_id>

26034: Payment terms not found.

Associated Inputs: payment_terms_no, payment_terms_name, client_payment_term_id

<client_payment_term_id>

26032: Payment terms is not available for the account.

Associated Inputs: payment_terms_no, payment_terms_name, client_payment_term_id

Additional Comments: The payment_terms_no must be mapped to the acct_group_no.

<payment_terms_no>, <payment_terms_name>, <client_payment_term_id>

26037: EAN GLN number and EAN GLN requisition numbers are required for EAN GLN Payment Terms.

Associated Inputs: payment_terms_no, payment_terms_name, client_payment_term_id, ean_gln_num, ean_gln_requisition_num

Additional Comments: The payment_terms_no is valid and requires that ean_gln_num and ean_gln_requisition_num values are entered, but these values were not entered.

<payment_terms_no>, <payment_terms_name>, <client_payment_term_id>, <ean_gln_num>, <ean_gln_requisition_num>

4006: invalid pay method or alternate pay method

Associated Inputs: alt_pay_method, pay_method_type, pay_method_type

<pay_method_type>

6045: Account can have only one active NETS payment method.

Associated Inputs: payment_method_type

<pay_method_type>

4017: duplicate payment method client defined id.

Associated Inputs: client_payment_method_id, new_client_payment_method_id

Additional Comments: This value must be unique at the client level.

<client_payment_method_id>

20026: agreement id OR credit card info is required

Associated Inputs: pay_method_type, bill_agreement_id, cc_num

Additional Comments: The pay_method_type is "13", the bill_agreement_id is null and cc_num is null.

<pay_method_type>, <cc_num>

6053:Either IBAN or Agreement ID is required for this payment method. 

Associated Inputs: iban, bill_agreement_id, pay_method_type, alt_pay_method

<iban>, <pay_method_type>

4008: invalid expiration date

Associated Inputs: alt_pay_method, cc_expire_mm, cc_expire_yyyy, credit_expiry_date, pay_method_type

Additional Comments: Dates must be in yyyy-mm-dd format.

<cc_expire_mm>, <cc_expire_yyyy>, <pay_method_type>

4009: invalid cc number

Associated Inputs: cc_number, alt_pay_method, cc_num, pay_method_type

<cc_num>, <pay_method_type>

4011: cc authorization failed

Associated Inputs: alt_pay_method, cc_number, cc_expire_mm, cc_expire_yyyy, pay_method_type

Additional Comments: $1 authorization has failed.

<cc_expire_mm>, <cc_expire_yyyy>, <pay_method_type>

4010: invalid bank draft info

Associated Inputs: bank_acct_no, bank_routing_no, alt_pay_method

Additional Comments:

  1. The client parameter BANK_DRAFT_INDICATOR must be enabled.
  2. Bank_acct_no and bank_routing_no are required.
  3. Valid bank_routing_no from Aria's ABA lookup in case of US address.
  4. Bank_routing_no must be numeric.
  5. For US, bank_routing_no should be 9 digits in length (left padded with zeros).
  6. Bank_routing_no must pass checksum validation.
<bank_acct_num>, <bank_routing_num>

4032: cc_id is required.

Associated Inputs: cc_id, pay_method_type

Additional Comments: cc_id is required for this payment processor.

<cc_id>, <pay_method_type>

4022: invalid cc id

Associated Inputs: pay_method_type, cc_id

<pay_method_type>, <cc_id>

6027: IBAN is alphanumeric and is 15 to 34 characters in length

Associated Inputs:  iban, alt_pay_method_iban

<iban>

6029: Bank swift code is alphanumeric and is 8 or 11 characters in length

Associated Inputs: bank_swift_cd, alt_pay_method

<bank_swift_cd>

6032: Bank ID code is numeric and up to 10 digits

 

6033: Bank branch code is numeric and up to 10 digits

Associated Inputs: bank_branch_cd

<bank_branch_cd>

5017: invalid iso country code

Associated Inputs country, bank_country_cd, bill_country

<bank_country_cd>, <bill_country>

6031: BBAN is numeric and up to 16 digits

Associated Inputs: alt_payment_method, bank_acct_no

<bank_acct_num>

6034: Basic bank account number or IBAN is required for Direct Debit

Associated Inputs: iban, bank_acct_no

<iban>, <bank_acct_num>

18005: Invalid Template number

Associated Inputs: alt_msg_template_no, cn_alt_msg_template_no, alt_inv_template_no, alt_stmt_template_no

<statement_template>

5003: invalid notify method

Associated Inputs: notify_method_no

<notify_method>

12012: Collection group does not exist

 

12013: Collection group identifier does not exist

 

12016: Billing group belongs to collections based group using same payment method

 

18010: Invalid Credit Memo Template number

Associated Inputs: credit_memo_template

Additional Comments: The credit memo template must be mapped to the "CM" template class.

<credit_note_template>

18011: Invalid Rebill Template number

Associated Inputs: rebill_template

Additional Comments: The rebill template must be mapped to "RB" template class.

<rebill_template>

1053: invalid notification template group id

Associated Inputs:billing_group.notify_template_group

<client_notification_template_group_id>

7028: duplicate billing group client defined id.

Associated Inputs: client_billing_group_id, new_client_billing_group_id

Additional Comments: This value must be unique at the client level.

<client_billing_group_id>

25043: Primary payment method does not support secondary pay method.

Associated Inputs: new pay_method_type, primary_payment_method_no, backup_payment_method_no, client_primary_payment_method_id, client_backup_payment_method_id, pay_method_type

Additional Comments: The primary_client_payment_method_id is not 1, 2, or 13) and the backup_client_payment_method_id is not null.

<primary_payment_method_no>, <backup_payment_method_no>, <client_primary_payment_method_id>, <client_backup_payment_method_id>, <pay_method_type>

25044: Secondary payment method type must match the primary.

Associated Inputs: new pay_method_type, primary_payment_method_no, backup_payment_method_no, client_primary_payment_method_id, client_backup_payment_method_id

Additional Comments: The backup_client_payment_method_id is not 1, 2, or 13.

<primary_payment_method_no>, <backup_payment_method_no>, <client_primary_payment_method_id>, <client_backup_payment_method_id>

25026: Primary pay method cannot be different than backup pay method

Associated Inputs: new pay_method_type, primary_payment_method_no, backup_payment_method_no, client_primary_payment_method_id, client_backup_payment_method_id

<primary_payment_method_no>, <backup_payment_method_no>, <client_primary_payment_method_id>, <client_backup_payment_method_id>

25025: Backup pay method cannot be different than primary pay method

Associated Inputs: new pay_method_type, primary_payment_method_no, backup_payment_method_no, client_primary_payment_method_id, client_backup_payment_method_id

<primary_payment_method_no>, <backup_payment_method_no>, <client_primary_payment_method_id>, <client_backup_payment_method_id>

 

  • Was this article helpful?