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Aria Knowledge Central

update_reason_code_m

Updates an existing reason code for any modifiable attributes

Input Arguments

 
Req Field Name Field Type Max Length Description
required-icon.png client_no long 22 Aria-assigned unique identifier indicating the Aria client providing service to this account.
required-icon.png auth_key string 32 Aria-assigned unique key to be passed with each method call for authenticating the validity of the requestor.
required-icon.png type long 50 Reason code type. Supported values include "Service Credit", "Cash Credit", "Credit Memo", "Rebill" and "Write Off".
required-icon.png reason_code long 4 An existing reason code requiring update. (Reason codes are unique per type).
required-icon.png reason_code_name string 100 The client description for the reason code
  on_acct_credit_flag long 1 Indicates whether GL Accounts will be derived from the originating transaction or from the reason code.

Allowable values for on_acct_credit_flag:

  debit_gl_code string 50 Mandatory when the on_acct_credit_flag parameter = 1. Expense GL Code.
  credit_gl_code string 50 Mandatory when the on_acct_credit_flag parameter = 1. Unapplied Credit GL Code.
  enable_for_csr string 1 Flag to indicate whether CSR can use the reason code
  allow_time_restrictions string 1 Determines whether time based scope restictions such as expiry may be defined by csr. Y value valid if enable for csr = y, otherwise null or N.
  allow_plan_restrictions string 1 Determines whether plan / service based scope restrictions such as applicability to a specific service type, may be used. Y value valid if enabled for csr = Y, otherwise null or N.
  record_liability long 2 Indicates whether accounting treatment begins at issuance with the creation of unapplied service credit liability.

Allowable values for record_liability:

  expense_gl_code string 50 Mandatory when the record_liability parameter = 1. Indicates the charge account when the service credit is immediately accounted at issuance.
  unapplied_sc_gl_code string 50 Mandatory when the record_liability parameter = 1. Indicates the credit account when the service credit is immediately accounted at issuance.
  canceled_sc_gl_code string 50 Mandatory when the record_liability parameter = 1. Indicates a credit account when the unapplied service credit is canceled.
  expired_sc_gl_code string 50 Mandatory when the record_liability parameter = 1. Indicates a credit account when the unapplied service credit expires.

Output Arguments

 
Field Name Field Type Description
error_code long Aria-assigned unique identifier indicating the Aria client providing service to this account. 0 means no error.
error_msg string Aria-assigned unique key to be passed with each method call for authenticating the validity of the requestor.
created_by string User that created record
created_date string Date and time the record was created
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