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Aria Knowledge Central

update_acct_billing_group_m Error Messages

Overview

The following error messages can be generated by update_acct_billing_group_m.

1001: unexpected error


1004: authentication error

Associated Inputs: auth_key, client_id, client_no


1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)

Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no


1024: invalid date format

Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate

Additional Comments: All date inputs must be in yyyy-mm-dd format.


1053: invalid notification template group id

Associated Inputs:billing_group.notify_template_group


4006: invalid pay method

Associated Inputs: alt_pay_method, pay_method_type, pay_method_type


4008: invalid expiration date

Associated Inputs: alt_pay_method, cc_expire_mm, cc_expire_yyyy, credit_expiry_date, pay_method_type

Additional Comments: Dates must be in yyyy-mm-dd format.


4009: invalid cc number

Associated Inputs: cc_number, alt_pay_method, cc_num, pay_method_type


4010: invalid bank draft info

Associated Inputs: bank_acct_no, bank_routing_no, alt_pay_method

Additional Comments:

  1. The client parameter BANK_DRAFT_INDICATOR must be enabled.
  2. Bank_acct_no and bank_routing_no are required.
  3. Valid bank_routing_no from Aria's ABA lookup in case of US address.
  4. Bank_routing_no must be numeric.
  5. For US, bank_routing_no should be 9 digits in length (left padded with zeros).
  6. Bank_routing_no must pass checksum validation.

4011: cc authorization failed

Associated Inputs: alt_pay_method, cc_number, cc_expire_mm, cc_expire_yyyy, pay_method_type

Additional Comments: $1 authorization has failed.


4017: duplicate payment method client defined id.

Associated Inputs: client_payment_method_id, new_client_payment_method_id

Additional Comments: This value must be unique at the client level.


4022: invalid cc id

Associated Inputs: pay_method_type, cc_id


4032: cc_id is required.

Associated Inputs: cc_id, pay_method_type

Additional Comments: cc_id is required for this payment processor.


4044: Missing a required value. Please check that either bank_account_no, bank_routing_number or agreement_id is present.


5003: invalid notify method

Associated Inputs: notify_method_no


5017: invalid iso country code

Associated Inputs country, bank_country_cd, bill_country


5055: The first name, middle initial and last name of account contact, billing contact and statement contact must be the same when consumer_acct_ind = 1. Alt: Updating multiple contacts with different names on a consumer account is not allowed.

Additional Comments: The first name, middle initial and last name of account contact, billing contact and statement contact must be same when consumer_acct_ind = 1.


6021: Invalid state_prov entered

Associated Inputs: bill_state_prov, state_prov, stmt_state_prov, bill_state_prov


6027: IBAN is alphanumeric and is 16 to 34 characters in length

Associated Inputs:  iban, alt_pay_method_iban


6029: Bank swift code is alphanumeric and is 8 or 11 characters in length

Associated Inputs: bank_swift_cd, alt_pay_method


6031: BBAN is numeric and up to 16 digits

Associated Inputs: alt_payment_method, bank_acct_no


6033: Bank branch code is numeric and up to 10 digits

Associated Inputs: bank_branch_cd


6034: Basic bank account number or IBAN is required for Direct Debit

Associated Inputs: iban, bank_acct_no


6045: Account can have only one active NETS payment method.

Associated Inputs: payment_method_type


6053:Either IBAN or Agreement ID is required for this payment method. 

Associated Inputs: iban, bill_agreement_id, pay_method_type, alt_pay_method


7028: duplicate billing group client defined id.

Associated Inputs: client_billing_group_id, new_client_billing_group_id

Additional Comments: This value must be unique at the client level.


14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid Plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".

Associated Inputs: plan_instance_no, master_plan_instance_id, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id,

Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.


14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client Plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".

Associated Inputs: client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id


18005: Invalid Template number

Associated Inputs: alt_msg_template_no, cn_alt_msg_template_no, alt_inv_template_no, alt_stmt_template_no


18010: Invalid Credit Memo Template number

Associated Inputs: credit_memo_template

Additional Comments: The credit memo template must be mapped to the "CM" template class.


18011: Invalid Rebill Template number

Associated Inputs: rebill_template

Additional Comments: The rebill template must be mapped to "RB" template class.


20026: agreement id OR credit card info is required

Associated Inputs: pay_method_type, bill_agreement_id, cc_num

Additional Comments: The pay_method_type is "13", the bill_agreement_id is null and cc_num is null.


25020: Illegal characters entered

Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.


25025: Backup pay method cannot be different than primary pay method

Associated Inputs: new pay_method_type, primary_payment_method_no, backup_payment_method_no, client_primary_payment_method_id, client_backup_payment_method_id


25026: Primary pay method cannot be different than backup pay method

Associated Inputs: new pay_method_type, primary_payment_method_no, backup_payment_method_no, client_primary_payment_method_id, client_backup_payment_method_id


25043: Primary payment method does not support secondary pay method.

Associated Inputs: new pay_method_type, primary_payment_method_no, backup_payment_method_no, client_primary_payment_method_id, client_backup_payment_method_id, pay_method_type

Additional Comments: The primary_client_payment_method_id is not 1, 2, or 13) and the backup_client_payment_method_id is not null.


25044: Secondary payment method type must match the primary.

Associated Inputs: new pay_method_type, primary_payment_method_no, backup_payment_method_no, client_primary_payment_method_id, client_backup_payment_method_id

Additional Comments: The backup_client_payment_method_id is not 1, 2, or 13.


26007: Provided client defined pay method ID does not exist for this account.

Associated Inputs: client_payment_method_id, client_primary_payment_method_id, client_backup_payment_method_id


26008: Provided payment_method_id does not exist for this account.

Associated Inputs: payment_method_no, payment_method_no, client_payment_method_id, primary_payment_method_no, backup_payment_method_no


26010: Invalid billing group number

Associated Inputs: billing_group_no


26012: Invalid client-defined billing group ID.

Associated Inputs: client_billing_group_id


26016: This billing group cannot be disabled because it is associated with a provisioned Master Plan

Associated Input: billing_group_directive


26032: Payment terms is not available for the account.

Associated Inputs: payment_terms_no, payment_terms_name, client_payment_term_id

Additional Comments: The payment_terms_no must be mapped to the acct_group_no.


26034: Payment terms not found.

Associated Inputs: payment_terms_no, payment_terms_name, client_payment_term_id


26037: EAN GLN number and EAN GLN requisition numbers are required for EAN GLN Payment Terms.

Associated Inputs: payment_terms_no, payment_terms_name, client_payment_term_id, ean_gln_num, ean_gln_requisition_num

Additional Comments: The payment_terms_no is valid and requires that ean_gln_num and ean_gln_requisition_num values are entered, but these values were not entered.


29005: The contact number provided is invalid for the specified account.

Associated Inputs: acct_contact_no, bill_contact_no, stmt_contact_no


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