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get_acct_plans_all_m Error Messages

OverviewEdit section

The following error messages can be generated by get_acct_plan_all_m.

1001: unexpected error


1004: authentication error

Associated Inputs: auth_key, client_id, client_no


1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)

Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no


1016: invalid input, acct_no: (acct_no) is not a valid long, assignment_directive: (assignment_directive) is not a valid long, “billing_group_no: (billing_group_no) is not a valid long, threshold_billing_rule_no: (threshold_billing_rule_no) is not a valid long

Associated Inputs: alt_service_no_to_apply, assignment_directive, auto_skip_to_next_bill_date, client_billing_group_id, custom_rate_service_no/custom_rate_client_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_service_no, eligible_plan_no, eligible_service_no, email, force_master_bill_date_reset, fulfillment_only, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, invoice_no, length_months, end_date, limit, limit_records, modify_directive, contract_plan_instances_update, modify_directive, contract_plan_instances_update, offset, percent_amount, percent_eval_plan_instance_no, client_percent_eval_plan_instance_id, percent_eval_service_no, client_percent_eval_service_id, phone_ext, work_phone_ext, plan_unit_inst_status_cd, plan_units, reason_code, start_date, end_date, start_date, end_date, status_cd, acct_no, assignment_directive, billing_group_no, threshold_billing_rule_no

Additional Comments:  This error can be caused by the wrong type of input, for example, text in a numbers-only field, an  or specifying a value other than one of the documented allowable values.

  • For the get_order_m API, this is the error code returned when the user passes an invalid order value for the <status_filter_cd> input which is other than the allowed values (0/null, 1, 2, 3, 4 and 5).
  • For the bulk_cancel_order_m API, invalid input can occur with the <order_status_directive> argument. Allowed values are 0, 1, 2, 3, 4/null, 5 and 6.
  • For the get_acct_coupon_details_m API, invalid input can occur with the <include_all_active> input parameter (values are 0, 1 or NULL).

Alternate Message Output

1016: username cannot be longer than 30 characters
1016: first_name cannot be longer than 30 characters
1016: last_name cannot be longer than 30 characters

Associated APIs: create_user_m, update_user_m

Associated Inputs: username, first_name, last_name


1033:  a parameter that represents a true or false value contains invalid input

Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write


1066: Locale name does not exist in the system.

Associated Inputs: locale_name


1067: Locale no does not exist in the system.

Associated Inputs: locale_no, master_plan_instance_no


5023: number of supp field values does not meet required minimum number of values

Associated Inputs: supp_field_value

Additional Comments: The number of values given for a given field must meet the min values criteria set at configuration.


5067: limit must be between 1 and 999.

Associated Input: limit, record_limit, contract_limit


5068: offset must be greater than or equal to zero.

Associated Input: offset, contract_offset


6005: invalid supplemental field

Associated Inputs: supp_field_name

Additional Comments: Unknown field name.


14004: Invalid_plan_no

Associated Inputs: new_plan_no, rollover_plan_no


14035: Invalid client Plan id

Associated Inputs: client_plan_id, custom_rate_client_plan_instance_id


14036: Invalid client service id

Associated Inputs: client_service_id, client_plan_instance_service_id, client_percent_eval_service_id, custom_rate_client_service_id


14036: Invalid client service id

Associated Inputs: client_service_id, client_plan_instance_service_id, client_percent_eval_service_id, custom_rate_client_service_id


14053: Invalid Master Plan Instance number

Associated Inputs: master_plan_instance_no


14054: Invalid client Master Plan Instance identifier

Associated Inputs: client_master_plan_instance_id


14107: Invalid Service Number.

Associated Input: custom_rate_service_no


14130: Ensure include_plan_services or include_surcharges is marked as true when setting include_rate_schedule as true. Requesting rate schedules while excluding services and surcharges creates a conflict where no rate schedules will be displayed.

Associated Inputs: include_rate_schedule, include_plan_services, include_surcharges


14131: More than 10 inputs have been found in an array that is limited to 10 inputs. Please reduce the number of inputs.

Associated Inputs: product_catalog_plan_filter[], service_no_filter[], master_plan_instance_filter[], supplemental_field_filter[]


14222: Include Plan service in order to retrieve Plan service supplemental fields.

Associated Inputs: include_plan_services, include_service_supp_fields

Additional Comments: If the include_service_supp_fields is true and include_plan_services is  false then this error occurs.


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