Skip to main content
Aria Knowledge Central

create_writeoff_or_dispute_m Error Messages


The following error messages can be generated by create_writeoff_or_dispute_m.

1001: unexpected error

1004: authentication error

Associated Inputs: auth_key, client_id, client_no

1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or Account not found: ClientId (client_acct_id)

Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no

1024: invalid date format

Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate

Additional Comments: All date inputs must be in yyyy-mm-dd format.

3004: Invoice does not exist

Associated Input: invoice_no

3024: Invalid reason code

Associated Input: reason_code

25020: Illegal characters entered

Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.

29013: Client Parameter, Dispute Hold Expiration Override Maximum Days, is invalid.

Associated Input: expire_hold_days

29014: The value of Dispute hold override (Expire_Hold_Days) is invalid.

Associated Input: expire_hold_days

  • Was this article helpful?