Summary

API Name	write_acct_comment_m
Class	account_services_m
Update Version	33

Description

Adds a free-text comment (note) to an account record. Account comments serve as an audit trail and communication log for customer interactions, support tickets, internal notes, and automated process events. Comments are timestamped and associated with the account for future reference. They are commonly used by customer service teams to document call outcomes, by billing operations to explain manual adjustments, or by integrations to record system events. To retrieve existing comments, use get_acct_comments_m.

Inputs

Name	Type	Length	Required	Description
client_no	long	22	Yes	Aria-assigned unique identifier indicating the Aria client providing service to this account.
auth_key	string	32	Yes	Aria-assigned unique key for authenticating the validity of the requestor. This key is passed with each method call.
acct_no	long	22	Yes	Aria-assigned account identifier. This value is unique across all Aria-managed accounts. Alternative required field: client_acct_id
comment	string	500	Yes	The content/body text of the account comment being created.
client_acct_id	string	50	Yes	Client-defined account identifier. Alternative required field: acct_no

Outputs

Name	Type	Length	Required	Description
error_code	long		No	Aria-assigned error identifier. 0 indicates no error.
error_msg	string		No	Description of any error that occurred. "OK" if there was no error.